Corporate Services Administrator

Cactus Club Cafe; Vancouver; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

50% food & drinks discount

Benefits package

Wellness spending account

Job summary

Cactus Club Cafe in Vancouver seeks a proactive Head Office receptionist to welcome employees and visitors, manage front-desk duties and support corporate services. You will handle mail, calls, and meeting logistics, ensuring smooth office operations at our Vancouver Head Office.

The role offers a competitive salary and benefits, along with a generous food discount and opportunities for growth within a fast-growing national brand.

Qualifications

• Organized and detail-oriented with the ability to juggle multiple tasks.
• Warm, professional and able to make people feel welcome.
• Reliable, responsive and with strong follow-through.
• Clear written and in-person communicator.
• Collaborative and willing to help wherever needed.
• Comfortable using Google Workspace and eager to learn new systems.

Responsibilities

• Serve as the first point of contact at Head Office for employees, guests and visitors.
• Complete daily Head Office opening and closing duties.
• Manage Corporate Services inbox and route messages appropriately.
• Monitor incoming calls and voicemail and direct messages accordingly.
• Handle mail, couriers and deliveries.
• Keep shared spaces stocked and organized; coordinate supplies.
• Coordinate meeting logistics and post-meeting reset.
• Support office initiatives and projects as needed.

Skills

Organized

Detail-oriented

Professional communication

Reliable

Collaborative

Google Workspace

Tools

Google Workspace

Job description

At Cactus Club Cafe, we love what we do, and we love the people we do it with. As one of the most innovative restaurant concepts in Canada, we are continuously celebrated as one of the country’s best places to work. We firmly believe in creating a workplace where everyone feels welcome, supported and valued. Today, these restaurants are a national brand, and are experiencing the fastest growth in its history.

Managing all aspects of our head office and front desk, the Business Services Team maintains our reception services including visitors to the office, main phone line, email and mail distribution while also supporting meeting room and event services, all travel and accommodation requests and fulfilling online + corporate gift card orders.

YOU ARE:

• Organized, detail-oriented and able to stay on top of multiple tasks and priorities
• Warm and professional, with a natural ability to make people feel welcome
• Reliable and responsive, with strong follow-through
• A clear and thoughtful communicator, both in person and in writing
• Collaborative and willing to jump in and help wherever needed
• Confident using Google Workspace and open to learning new systems
• Interested in developing your skills and gaining experience in administration and office operations
• Available to work from our Vancouver Head Office five days per week

YOU WILL BE RESPONSIBLE FOR:

• Serving as the first point of contact at Head Office and welcoming employees, guests and visitors
• Completing daily Head Office opening and closing duties
• Managing the Corporate Services inbox and ensuring messages are responded to or directed to the appropriate person
• Monitoring Hostee, our incoming call and voicemail platform, and directing messages to the appropriate person
• Managing incoming and outgoing mail, couriers and deliveries
• Keeping shared office spaces organized and well stocked, including coordinating office and kitchen supply replenishment
• Coordinating meeting logistics, including room setup, food and beverage arrangements, and post‑meeting reset
• Assisting with office initiatives and other projects as needed

WE WILL:

• Give you the ultimate Cactus discount, 50% off food + drinks, hungry yet?
• Focus on your training and development, we’re believers in lifelong learning
• Foster a fun culture that makes coming to work genuinely enjoyable
• Provide compensation between $50,000 - $60,000. The compensation package for this role takes various factors into consideration including market rates, experience, and qualifications
• Offer a competitive benefits package and wellness spending account

Continuously on the grow, Cactus Club Cafe is one of the most successful concepts in Canada and our expansion will continue. We are always looking for talented and inspiring individuals to join our team. Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.