Front Desk | English Bay

Cactus Club Cafe; Vancouver; On-site; CAD 34,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Discounted shift meals

Specialized training

Mentorship programs

Great workplace culture

Job summary

A prominent dining establishment in Vancouver is seeking a Front Desk representative. This entry-level role focuses on providing an exceptional guest experience, creating a welcoming environment, and ensuring positive first impressions at the restaurant. Ideal candidates possess strong customer service skills and a friendly demeanor. Join our team and be part of a fun atmosphere with opportunities for professional development.

Qualifications

• Ability to work in a fast-paced, guest-focused environment.
• Neat and organized to ensure the restaurant runs efficiently.

Responsibilities

• Provide an exceptional guest experience by welcoming guests.
• Ensure a positive first impression and set the tone for dining.
• Work as a team to exceed guest expectations.

Skills

Strong customer service mindset

Interpersonal skills

Attention to detail

Organizational skills

Job description

Overview

Join to apply for the Front Desk | English Bay role at Cactus Club Cafe.

Responsibilities

Front Desk teams are guest experience ambassadors. They are the first and last impression for our guests and are approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming guests into our restaurants and setting the tone for their dining experience. Each day presents opportunities to exceed guest expectations, turning ordinary moments into extraordinary memories.

• A people person who takes pride in delivering an exceptional guest experience
• A high achiever with a strong work ethic
• Someone who welcomes guests in a warm, friendly manner and ensures a positive first impression
• Neat and organized to ensure the restaurant is polished and the front desk runs efficiently

Qualifications

We are looking for individuals who share our values and commitment to hospitality.

• Strong customer service mindset and interpersonal skills
• Ability to work in a fast-paced, guest-focused environment
• Attention to detail and organizational skills

Benefits

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Flexible scheduling and discounted shift meals
• Specialized training and development to empower hospitality excellence
• Development programs including mentorships and Cactus University
• Be part of a FUN team

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Food and Beverage Services

Location

Burnaby, British Columbia, Canada

Posted 4 days ago

Applications

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.