Corporate Quality & Compliance Specialist

Nestlé; Toronto; Hybrid; CAD 58,000 - 60,000; Full time

Benefits offered by this job

Health and Dental benefits start on my

Company matched pension plan

Three weeks of vacation and five days

Flexible and hybrid work arrangements

Excellent training and development

Educational Assistance & Tuition Reimb

Bonus eligibility

Gender affirmation benefits

Fertility Services coverage

Adoption benefits

Employee discounts on Nestlé/Nespresso

Job summary

Nestlé Canada is seeking a Corporate Quality Specialist based at our North York, ON location. You will support food safety management systems and drive quality excellence across the organization, collaborating with manufacturing sites, regulators, and cross-functional teams to ensure compliance and consumer satisfaction.

You will lead consumer complaint investigations, prepare reports, and help drive continuous improvement initiatives across Nestlé Canada.

Qualifications

• Bachelor's degree in a related scientific discipline.
• Minimum of 3 years of factory quality experience in food or related industry.
• Strong knowledge of food safety management systems, regulatory requirements, and quality standards.
• Ability to lead initiatives, manage change, and collaborate across factory and head-office teams.

Responsibilities

• Manage consumer complaint investigations and coordinate responses with factories and partners.
• Lead monthly consumer complaint review meetings and identify trends to drive improvements.
• Prepare consumer complaint reports and monthly KPI metrics for leadership.
• Coordinate release activities for Infant Nutrition, Nestlé Health Science, and Natural Health Product portfolios.

Skills

Food safety knowledge

Regulatory knowledge

Cross-functional collaboration

Process improvements

Education

Bachelor's degree in Food Science or related

Tools

Intelex

Job description

Nestlé Canada is seeking a Corporate Quality Specialist based at our North York, ON location. You will support food safety management systems and drive quality excellence across the organization, collaborating with manufacturing sites, regulators, and cross-functional teams to ensure compliance and consumer satisfaction.

You will lead consumer complaint investigations, prepare reports, and help drive continuous improvement initiatives across Nestlé Canada.