Coordinator - SMS

Air Inuit Ltd.; Montreal; Hybrid; CAD 48,000 - 65,000; Full time

Benefits offered by this job

RRSP program

Comprehensive group insurance (life,健康

Vacation 3 weeks

Telemedicine program

Employee assistance program (EAP)

Flight privileges

Retirement allowance

Corporate discounts

Job summary

Air Inuit Ltd. is seeking an organized, bilingual administrative coordinator to support the Integrated Management System (IMS), Quality Assurance, and Safety Management System (SMS).

You will organize meetings, prepare bilingual agendas and minutes, manage SMS databases, and maintain training and compliance records across the safety and quality programs. The role requires strong analytical, communication, and problem-solving skills with the ability to handle multiple priorities and maintain

Qualifications

• Bilingual written and spoken (French/English); Inuktitut is an asset.
• College Diploma or equivalent.
• Ability to synthesize information and summarize.
• Ability to analyse and problem solve.

Responsibilities

• Participate in the safety management system.
• Assist the Integrated Management System (IMS) and Quality Assurance-Flight Manager.
• Prepare bi-weekly SMS, Operations, and Departmental and monthly SST meeting materials: Invitations; Minutes in English and French.
• Create, update and follow-up on SMS reports in the database; Prepare monthly SMS reports.
• Maintain employee files and IMS training; Update training records.
• Maintain various lists and databases; perform administrative tasks as needed.
• Support team and department according to operational needs.

Skills

Bilingual French/English

Inuktitut asset

Analytical skills

Problem solving

Interpersonal skills

Time management

Confidentiality

Microsoft Office

Education

College Diploma

Tools

Microsoft Office

Job description

ABOUT US

Since 1978, Air Inuit is more than just an airline, it is a lifeline. Born from the vision and resilience of the Inuit of Nunavik, and proudly owned through the Makivvik Corporation, Air Inuit has connected communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have sailed through some of the world’s most challenging skies, 24 hours a day, 365 days a year.

From the versatile Twin Otter to the powerful Boeing 737-800NG, a fleet of over 35 aircraft carries not just passengers and cargo, but stories, hopes, and essential services to the people of the Nunavik. Behind every flight is a team of over 1,300 dedicated professionals and each one committed to a shared mission: to operate with safety, reliability, and heart. Air Inuit is more than transportation, it’s a symbol of self-determination, a bridge between tradition and progress, and a testament to what’s possible when a community takes flight together.

ROLE OVERVIEW

This role provides administrative and coordination support to Air Inuit’s Integrated Management System (IMS), Quality Assurance, and Safety Management System (SMS) programs, helping ensure compliance with safety and operational standards. The position is responsible for organizing and documenting safety and departmental meetings, preparing bilingual agendas and minutes, managing SMS reports and databases, maintaining employee training and compliance records, producing management reports, and supporting quality assurance initiatives. The ideal candidate is a highly organized, detail-oriented, and bilingual professional with strong analytical, communication, and problem-solving skills who can manage multiple priorities, maintain confidentiality, and contribute to the continuous improvement of safety, quality, and operational excellence within a dynamic aviation environment.

THE ROLE IN DEPTH

• Participate in the company's safety management system.
• Assist the Integrated Management System (IMS) and Quality Assurance-Flight Manager;
• Prepare the following for bi-weekly SMS, Operations, and Departmental and monthly SST meetings:
• Invitations
• Meeting minutes in English and French;
• Create, update and follow-up on SMS reports in the database;
• Prepare monthly reports on current SMS report files;
• Maintain employee files and ensure their IMS training is up to date;
• Maintain various lists and databases;
• All administrative tasks deemed necessary by the immediate supervisor.
• Support the team and department according to operational needs.

WHAT SETS YOU APART

• Bilingual written and spoken (French/English), Inuktitut (an asset);
• College Diploma or equivalent;
• Ability to synthesize and summarize information;
• Ability to deduce, analyse and problem solve;
• Excellent interpersonal and communication skills;
• Professional, responsible and reliable attitude and able to maintain confidentiality;
• Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook);
• Excellent time and work management skills and ability to work autonomously and under pressure;
• Detail oriented;
• Familiarity with data entry into databases (an asset);
• Experience in quality assurance and in the field of aviation (an asset).

COMPENSATION

• Salary and benefits are determined according to company policy.

WORKING CONDITIONS

• 37.5 hours per week, Monday to Friday.
• Possibility of one day work from home after probationary period.

BENEFITS OFFERED

• Plan for your future with our Registered Retirement Savings Plan (RRSP).
• Take care of yourself and your eligible dependents with comprehensive group insurance (life, medical and dental care, short- and long-term disability) fully paid by Air Inuit.
• Enjoy 3 weeks of vacation (6%) to recharge.
• Get quick, easy access to healthcare professionals through our telemedicine program (for you and your eligible dependents).
• Access confidential support through our Employee and Family Assistance Program (EAP).
• Enjoy worldwide flight privileges through our agreements with multiple airlines.
• Plan your retirement with peace of mind through our retirement allowance program.
• And even more perks: exclusive corporate discounts, profit sharing, and performance-based compensation programs.

We thank all applicants for their interest in this position. We are proud of our culture, which encourages diversity, equity and inclusion. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.