Cargo Network Coordinator

Air Inuit Ltd.; Montreal; On-site; CAD 48,000 - 64,000; Full time

Benefits offered by this job

RRSP

Insurance (life, medical, dental)

Vacation 3 weeks

Telemedicine

EAP

Flight privileges

Retirement plan

Discounts

Profit sharing

Performance pay

Job summary

Air Inuit Ltd. is seeking a Cargo Network Coordinator to manage day-to-day cargo activities across the network, improving customer service and flight capacity utilization.

You will liaise with Operations, stations, warehouses, and Customer Service to ensure efficient shipments and accurate data. Candidates typically have 2–3 years in air transport or logistics and strong Excel skills, with bilingual English/French required.

Qualifications

• College diploma or equivalent combination of education and experience.
• 2–3 years of experience in air transportation, logistics, or freight operations.
• Proficiency with Microsoft Excel and cargo operations knowledge.

Responsibilities

• Coordinate cargo movements throughout the Air Inuit network.
• Monitor and follow up on priority, urgent, and special shipments.
• Optimize cargo capacity on scheduled and charter flights.
• Track delays, irregularities, and outstanding cargo cases.
• Collaborate with Flight Operations, stations, and warehouses to ensure efficient shipments.
• Analyze cargo volumes and recommend process improvements.
• Prepare operational reports and performance indicators.
• Assist in resolving complex customer inquiries and complaints.
• Maintain data accuracy in cargo management systems.
• Support implementation and improvement of cargo processes and systems.

Skills

Bilingual: French & English

Excel

Analytical thinking

Problem solving

Organizational skills

Communication

Education

College diploma

Tools

Cargo management systems

Microsoft Office

Job description

WHY JOIN AIR INUIT

Every day, something extraordinary happens in the skies above Nunavik. At Air Inuit, we’re not just flying planes, we’re connecting communities, delivering essentials, and making a meaningful impact. We’re looking for dedicated individuals ready to take their careers to new heights. If you're driven by purpose and motivated by challenge, your journey starts here.

ABOUT US

Since 1978, Air Inuit is more than just an airline, it is a lifeline. Born from the vision and resilience of the Inuit of Nunavik, and proudly owned through the Makivvik Corporation, Air Inuit has connected communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have sailed through some of the world’s most challenging skies, 24 hours a day, 365 days a year.

From the versatile Twin Otter to the powerful Boeing 737-800NG, a fleet of over 35 aircraft carries not just passengers and cargo, but stories, hopes, and essential services to the people of the Nunavik. Behind every flight is a team of over 1,300 dedicated professionals and each one committed to a shared mission: to operate with safety, reliability, and heart. Air Inuit is more than transportation, it’s a symbol of self-determination, a bridge between tradition and progress, and a testament to what’s possible when a community takes flight together.

ROLE OVERVIEW

Reporting to the Cargo Network Manager, the Cargo Network Coordinator is responsible for the day-to-day coordination of Air Inuit’s cargo network activities to optimize customer service, flight capacity utilization, cargo flow, and operational performance. The incumbent acts as a key liaison between Operations, stations, warehouses, Customer Service, and internal stakeholders.

THE ROLE IN DEPTH

• Coordinate cargo movements throughout the Air Inuit network.
• Monitor and follow up on priority, urgent, and special shipments.
• Optimize the utilization of available cargo capacity on scheduled and charter flights.
• Track delays, irregularities, and outstanding cargo cases.
• Collaborate with Flight Operations, station teams, and warehouse personnel to ensure the efficient execution of shipments.
• Analyze cargo volumes and recommend process improvements.
• Prepare operational reports and performance indicators.
• Assist in resolving complex customer inquiries and complaints.
• Maintain the integrity and accuracy of data within cargo management systems.
• Support the implementation and continuous improvement of cargo processes and systems
• Support the team and department according to operational needs.

WHAT SETS YOU APART

• College diploma or equivalent combination of education and experience.
• Minimum of 2 to 3 years of experience in air transportation, logistics, or freight operations.
• Good knowledge of cargo operations and supply chain management.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent analytical and problem-solving abilities.
• Proficiency in Microsoft Office applications, particularly Excel.
• Bilingualism (French and English), both spoken and written.
• Strong organizational and planning skills.
• Team-oriented with excellent collaboration abilities.
• Customer-focused approach.
• Self-motivated with a high level of initiative.
• Ability to work effectively under pressure in a fast-paced operational environment.
• Excellent communication and interpersonal skills.

COMPENSATION

• Salary and benefits are determined according to company policy.

WORKING CONDITIONS

• Phone coverage at all time

BENEFITS OFFERED

• Plan for your future with our Registered Retirement Savings Plan (RRSP).
• Take care of yourself and your eligible dependents with comprehensive group insurance (life, medical and dental care, short- and long-term disability) fully paid by Air Inuit.
• Enjoy 3 weeks of vacation (6%) to recharge.
• Get quick, easy access to healthcare professionals through our telemedicine program (for you and your eligible dependents).
• Access confidential support through our Employee and Family Assistance Program (EAP).
• Enjoy worldwide flight privileges through our agreements with multiple airlines.
• Plan your retirement with peace of mind through our retirement allowance program.
• And even more perks: exclusive corporate discounts, profit sharing, and performance-based compensation programs.

CANDIDACY

We thank all applicants for their interest in this position. We are proud of our culture, which encourages diversity, equity and inclusion. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.