Coordinator, Quality Improvement

Canadian Mental Health Association - Sudbury/Manitoulin; Northeastern Ontario; On-site; CAD 53,000 - 63,000; Full time

Benefits offered by this job

HOOPP

Employee & Family Assistance Program

Paid Holiday Float Day

Professional Development Opportunities

Job summary

CMHA-S/M is seeking a Coordinator, Quality Improvement to lead quality initiatives, oversee risk management and accreditation, and manage organizational projects. The role also administers the agency's client database and supports privacy governance through reporting and compliance activities.

The position is a 18-month full-time contract with potential extension, requiring English fluency and bilingual French capability for 40% of roles, with a competitive hourly rate.

Qualifications

• Four-year university degree in Health Studies, Health Administration, Public Health, Health Informatics, or related field.

Responsibilities

• Provide leadership and oversight in quality improvement, risk management, accreditation, strategic planning, and project management.

Skills

English fluency

French bilingual

Project management

Leadership

Communication skills

Education

Four-year university degree in Health Studies/Health Administration/Public Health/Health Informatics or related field

Tools

Electronic record management systems

EMHware

Job description

As a nation-wide organization, the Canadian Mental Health Association (CMHA) promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness. The CMHA accomplishes this mission through advocacy, education, research and service.

All Staff are Eligible for:

• Healthcare of Ontario Pension Plan (HOOPP)
• Employee & Family Assistance Program
• Paid Holiday Float Day
• Professional Development Opportunities

CMHA-S/M Job Posting – 26-28

Coordinator, Quality Improvement

Department: Quality and Corporate Services

Employment Status: Full-time Contract, up to 18 months with the possibility of extension

Union Membership: This position is a non-unionized position

Responsibilities

Reporting to the Manager, Quality & Corporate Services, the Coordinator, Quality Improvement, provides leadership and oversight in quality improvement, risk management, accreditation, strategic planning, and organizational project management. The position also leads the administration of the Agency's client database and related reporting, and supports privacy and information governance through communication, reporting, and compliance activities.

Qualifications

• Completion of a four-year university degree in Health Studies, Health Administration, Public Health, Health Informatics, or a related field; an equivalent combination of education and relevant experience may also be considered.
• Minimum of three years of related experience, with a background in quality improvement, project management, healthcare, and community-based services.
• Advanced knowledge and demonstrated experience with electronic record management systems and the analysis of health data. Experience with EMHware considered an asset.
• Sound knowledge of the Personal Health Information Protection Act, 2004 (PHIPA), and principles related to the collection, use, disclosure, and safeguarding of personal health information.
• Demonstrated project management skills, including the ability to plan, coordinate and monitor multiple projects and priorities.
• Demonstrated leadership, communication, and facilitation skills, with the ability to work effectively with staff, management, committees, and external partners.
• Fluency in English is essential. Advanced conversational French is essential for 40% of these positions. Priority will be given to candidates who are bilingual in French and English as per our French Language Service Plan.If no bilingual candidates (both internal and external) meet the qualifications, unilingual English- speaking candidates may be considered.
• Hourly, Step 1: $38.30 - Step 5: $45.60

• This is a temporary position to cover a pregnancy and parental leave.
• CMHA-S/M is an equal opportunity employer committed to diversity and inclusion. We adhere to AODA legislation and provide accommodations for persons with disabilities. If you require any accessibility accommodations during the recruitment process, please let us know.
• Personal information submitted will be used for the purpose of determining suitability for this/these positions only.
• All applicants are thanked for their interest; however, only those selected for an interview will be contacted.
• We do not make assumptions about people’s pronouns and identity and are committed to creating an environment where it is safe to share and ask.