Temp Supervisor

Rise People, Inc.; Sault Ste. Marie; Hybrid; CAD 60,000 - 69,000; Full time

Job summary

CMHA Algoma is seeking a Program Supervisor to oversee mental health and addiction programs, ensuring efficient services and strong staff leadership. You will manage day-to-day operations, budgeting, and community partnerships while maintaining trauma-informed, recovery-oriented care.

The role requires a Bachelor’s in social work (Master’s preferred), five years in MH/ addictions, and two years in leadership within a unionized setting.

Qualifications

• Bachelor’s degree in social work or related health/human services.
• Master’s degree in social work or related health/human services preferred.
• Minimum five (5) years in mental health/addictions, including crisis or stabilization settings.
• Minimum two (2) years in leadership in a unionized, community-based environment.
• Knowledge of trauma-informed, harm-reduction, and recovery-based care models.
• Familiarity with Ontario Health and Ministry funding structures, reporting, and accountability frameworks.

Responsibilities

• Oversee daily operations of mental health and addiction programs.
• Supervise and support front-line and relief staff, including scheduling and coaching.
• Foster a trauma-informed, inclusive work culture.
• Monitor client flow and care coordination across programs.
• Apply harm-reduction and recovery-based approaches to client care.
• Manage program budgets, expenditures, and reporting with Corporate Services.
• Build relationships with community and health partners for service coordination.
• Ensure compliance with CMHA policies and OHSA standards.

Skills

Leadership

Crisis management

Trauma-informed care

System navigation

Communication

Education

Bachelor’s in social work

Master’s in social work (preferred)

Tools

Microsoft 365

Job description

Status: Temporary Full Time Contract to March 31, 2027

Compensation: $43.75-49.75 per hour

Union/Non-Union: Non-Union

Reports To: Manager of Integrated Services

Position Overview

The Program Supervisor is responsible for the efficient and effective operation of the assigned programs/services, including day-to-day operations, financial management, staff management, programming, program development and service delivery. As a member of the management team, the Program Supervisor shares responsibility for Health and Safety in the workplace as well as cross-program functions such as on-call rotations, education and promotion in the community, professional development and special projects.

Key Responsibilities

• Oversee daily operations of mental health and addiction programs to ensure high-quality, efficient service delivery.
• Supervise and support front-line and relief staff, including scheduling, coaching, and performance management.
• Foster a safe, inclusive, and trauma-informed work culture that promotes staff development and collaboration.
• Monitor client flow, service delivery, and care coordination across HART Hub, Shelter, Housing, and Crisis programs.
• Apply harm-reduction, recovery-oriented, and culturally safe approaches to client care.
• Manage program budgets, expenditures, and reporting in collaboration with Corporate Services.
• Build strong relationships with community and health partners to enhance service coordination and identify emerging needs.
• Ensure compliance with CMHA policies, legislation, and occupational health and safety standards.

Qualifications

• Education: Bachelor’s degree in social work or a related health/human services degree; Master’s degree in social work or a related health/human services degree preferred.
• Registration: Registered and in good standing with OCSWSSW, CNO, or CRPO, preferred.
  • Minimum five (5) years of experience in mental health and addictions, including crisis or stabilization settings.
  • Minimum two (2) years in a leadership or supervisory role within a unionized, community-based environment.
  • Strong understanding of trauma-informed, harm-reduction, and recovery-based care models.
  • Knowledge of system navigation, crisis response, and integrated care frameworks.
  • Excellent leadership, organizational, and conflict resolution skills.
  • Familiarity with Ontario Health and Ministry funding structures, reporting, and accountability frameworks.
  • Proficiency in Microsoft 365 and client record management systems.

Working Conditions

• Combination of office, community, and on-site environments.
• Flexible schedule including some evening or weekend availability depending on program needs.
• Participation in the agency’s on-call rotation may be required.

Additional Requirements

• Valid Ontario driver’s license, proof of insurance, and access to a reliable vehicle.
• Acceptable Police Vulnerable Sector Check required upon hire, and maintained throughout employment.
• Certification in First Aid/CPR.
• Certification or willingness to obtain withing 3 months: ASIST, Non-Violent Crisis Intervention.
• Bilingualism (English/French) considered an asset.

Disclaimer

Due to the changing nature of work and the work to be done, job qualifications and job descriptions may be altered from time-to-time.

CMHA Algoma offers a competitive compensation package, extensive benefit and pension programs, paid time off and a 35-hour work week.

Additional Information

CMHA Algoma is an equal opportunity employer and values diversity, equity, and inclusion. We are committed to providing accommodation throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

CMHA Algoma does not use Artificial Intelligence (AI) in the hiring process.