Coordinator, Programs and Community Impact

Beedie; Vancouver; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Group health benefits

RRSP matching

Paid vacation & leave

Job summary

Beedie Luminaries in Vancouver is seeking a Programs and Community Impact Coordinator to support administration, data, events, and community engagement for Beedie Philanthropies. You will manage stakeholder records, refine CRM workflows, and prepare reports for program evaluation and funder reporting.

This role involves student support, coordinating enrolment-related documentation, and assisting with workshops and community events, contributing to a positive student experience and impact.

Qualifications

• Bachelor's degree or equivalent in a related field with interest in student affairs.
• Experience with CRM systems and data reporting is highly preferred.

Responsibilities

• Create and maintain stakeholder records (students, alumni, donors, partners) with accuracy and confidentiality.
• Refine CRM workflows and templates to improve data quality and reporting.
• Create CRM dashboards and reports tracking engagement, grants, milestones, and outcomes.
• Prepare student files and support enrolment, eligibility, and documentation processes.
• Assist with workshops, events, and program communications for student success.

Skills

CRM reporting & dashboards

Salesforce

MS Office

Adobe Suite

Canva

Social media platforms

Education

Bachelor's degree or equivalent in social work/psychology/education

Tools

Salesforce

Job description

Beedie Luminaries is a social-profit enterprise designed to help remove barriers to education and provide wrap-around support for promising students who are facing financial adversity. Students who are smart, but constrained by circumstance. Students who are ready to rise above their circumstances and achieve their dreams.

Position Overview

Reporting to the VP of Beedie Philanthropies, the Programs and Community Impact Coordinator provides administrative, program, data, event, and community support to Beedie Luminaries and Beedie Philanthropies teams.

Key Responsibilities

Data, Records & Program Administration

• Create and maintain all stakeholder records (students, alumni, programs, donors, community partners) to ensure accuracy, confidentiality, and compliance.

• Refine CRM workflows, data fields, and templates to improve data quality and reduce manual reporting.

• Create and maintain CRM reports, dashboards, and data views that track community and stakeholder engagement, grants, awards, milestones, retention, and outcomes.

• Compile CRM data into summary reports for case management, program evaluation, and funder/board reporting as needed.

• Maintain communication logs and case files in coordination with the Student Success Team to document contact hours, issues raised, and outcomes of advising or support interactions.

• Contribute to the development and upkeep of program guidelines and procedure documentation.

Student Support

• Act as a resource person for student, staff, and stakeholder inquiries related to enrolment status, eligibility, program milestones, deadlines, and documentation requirements.

• Provide front-line, solution-focused support to students, connecting them to the appropriate internal or external resources.

• Support the conditional standing, renewal, and appeal processes by preparing files, tracking timelines, and communicating requirements to students.
• Review and process student forms and documentation (e.g., enrolment confirmations, transcripts, appeals paperwork, renewal documentation), checking for accuracy and correct application of program policy.

• Assist with workshops and events focused on student success, financial literacy, wellbeing, and career readiness.

• Assist with student reports, experience monitoring, and event attendance or engagement tracking as needed.

Community Engagement& Events

• Provide support during the planning and execution of special events, REAL training and student retreats, and other student/community events, including bookings, spaces, logistics, materials, registration, setup, and post-event follow-up.
• Serve as a liaison for community organizations, partner institutions, and stakeholders on student records, eligibility, and program procedures.

• Support outreach and relationship-building with schools, alumni, and community-based partners.

• Contribute content to program communications, digital community channels, and social media, including sharing student success stories asappropriate.

• Represent the program at community events, orientation sessions, and information sessions as needed.

• Provide administrative support to the team, including scheduling, meeting preparation, document coordination, correspondence, expenses/invoices, and action-items follow-up.
• Prepare presentations, grant applications, briefing notes, agendas, minutes, speaking notes, mailings, and materials for meetings, events, partners, donors, and internal stakeholders.

• Support team communication, program updates, and process improvements that advance student success and Beedie Philanthropies priorities.

• Complete other duties as assigned.

Desired Skills and Experience

• Bachelor's degree or equivalent experience in social work, psychology, education, or a related field; an interest in student affairs and student development is an asset.

• Two or more years of experience in fundraising, philanthropy, higher-education and registrar services, student records,or in a non-profit setting, ideally including direct work with students.
• Proficiencywith CRM/database systems (preferably Salesforce), including building reports and dashboards; comfort with Microsoft Office, Adobe Suite, Canva and virtual/social media platforms.

• Strong administrative and organizational skills, with meticulous attention to detail and accuracy inmaintainingrecords and documentation.

• Excellent written, verbal, and interpersonal communication skills, with the ability to connect with diverse student populations and external partners.

• Ability to exercise sound judgment and discretion when handling confidential student information.

• A collaborative, flexibleapproachand the ability to work independently while contributing to a small, close-knit team.

• Experience working with students and clients from racially, ethnically, and socioeconomically diverse backgrounds is preferred.

$60,000 - $70,000 a year

The annual base pay range for this position will be based on the desired experience level for this role. Additionally, Beedie recognizes exceptional individual and team performance through our pay-for-performance bonus program. Factors that contribute to pay decisions include: relevant business and candidate factors such as market location, education, job-related knowledge, skills, experience, and organizational needs.

The base salary and bonus are just a few key components of the overall compensation at Beedie. We also provide generous learning and development support, comprehensive group health benefits, vacation, maternity leave top-up, RRSP matching, paid time for volunteering, and more...

We value your interest in Beedie. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.