Database Coordinator

Better Living Health and Community Services; Newmarket; Hybrid; CAD 48,000 - 49,000; Full time

Job summary

Better Living Charitable Foundation seeks a Database Coordinator, Philanthropy to lead the foundation database, create campaigns and funds, manage donor identifiers, and perform data entry, reconciliation and reporting.

Reporting to the Vice President, Philanthropy & Communications, this role works cross-functionally with staff, interacts with community donors in person and by phone, and supports fundraising goals from Newmarket and North York.

Qualifications

• Diploma in business admin, data management or equivalent with fundraising experience.
• 2–3 years in non-profit/charitable sector.
• Strong knowledge of Raiser’s Edge or similar fundraising database software.
• Knowledge of tax receipts legislation and fundraising principles.
• Knowledge of accounting processes in a non-profit context.
• Experience with Raisin or similar fundraising platforms is a plus.
• Vulnerable Sector Screening completed within one month of employment.

Responsibilities

• Oversee Charitable Foundation database input, reconciliation, and reporting.
• Process financial transactions and issue tax receipts and acknowledgement letters.
• Organize mailing lists for direct mail, events, email distributions and communications.
• Improve database efficiencies and act as main donor data administrator.
• Assist with event website testing and payment processing applications.
• Collaborate with other departments to integrate donor information and keep databases current.
• Communicate with volunteers, donors and corporations.
• Generate donor identification, stewardship and recognition reports.
• Produce regular reports for financial reconciliation.
• Serve as point of contact for donor inquiries about donations and tax receipts.

Skills

Donor data management

Data reconciliation

Report generation

Cross-functional collaboration

Donor interactions (in person & phone)

Education

Post-secondary diploma in business admin, data management or equivalent with fundraising experience

Tools

Raiser’s Edge

AKA Raisin

Job description

Better Living Charitable Foundation has an opening for the position of Database Coordinator, Philanthropy. Reporting to the Vice President, Philanthropy & Communications, the successful candidate will be the lead staff for the Charitable Foundation database. This will include the creation of campaigns, funds and identifiers in the database, data entry for all fundraising received by the organization, financial reconciliation, creation and management of reports and queries, establishment of best practices and ongoing maintenance of the database. In addition, this role works cross-functionally with other Better Living staff to help achieve and advance the Foundation’s overall fundraising goals and objectives. The successful candidate will also be required to interact with the community to assist with donations both in-person and on the phone on a regular basis.

The employer on record is Better Living Health and Community Services, however this role will join the Better Living Charitable Foundation team and reports to the Vice President, Philanthropy & Communications

The successful candidate for this position must have the following qualifications:

• Post-secondary diploma in business admin, data management or equivalent with fundraising experience
• 2-3 years of work experience in a non-profit/charitable organization
• Exceptional knowledge of Raiser’s Edge or similar fundraising database software required
• Knowledge of Federal and Provincial legislation in regards to the issuance of tax receipts and overall fundraising principles
• Knowledge of accounting processes, preferably within a non-profit organization
• Knowledge of AKA Raisin or other fundraising platforms would be an asset
• Successful completion of Vulnerable Sector Screening within one month of employment

The successful candidate(s) for this position must be able to:

• Oversee all Charitable Foundation database input, reconciliation, maintenance, reporting, etc.
• Process all financial transactions, issue tax receipts, produce thank you and acknowledgement letters/cards
• Organize and generate mailing lists for direct mail, event solicitation, email distributions, and other communications initiatives
  
• Improve database efficiencies, institute standard database use/practices, be main administrator of donor data
  
• Assist Charitable Foundation team with event website testing and payment processing applications
  
• Work cross functionally with other Better Living departments to integrate donor or prospective donor information (where appropriate), help to improve management of information in other Better Living databases, establish an information flow to ensure databases are kept current
  
• Communicate and work with volunteers, donors and corporations
• Generate reports to help with donor identification, stewardship and recognition
  
• Generate regular reports for financial reconciliation
• Act as the point of contact for donors inquiring about their donations, including tax receipt information

Location: In-office: 653 Queen St, Newmarket, ON L3Y 2J1, with 1 day/week at 1 Overland Drive, North York, ON M3C 2C3

Salary: $48,412 - $49,400; commensurate with experience

Better Living is an equal opportunity employer and is in accordance with the Ontario Human Rights Code, Employment Standards Act and Accessibility for Ontarians with Disabilities Act. Applicants need to make their request for accommodation known when contacted. No phone calls, please. Thank you.

No artificial intelligence or automated decision-making tools will be used in the screening or selection for this role.