Coordinator, Payroll & Benefits

Ottawa Senators; Ottawa; On-site; CAD 52,200 - 80,000; Full time

Benefits offered by this job

Staff tickets

Partnership discounts

Free on-site parking

Comprehensive benefits package

Tuition reimbursement

Learning platforms access

Social committee events

Job summary

Ottawa Senators is hiring an entry‑level Coordinator, Payroll & Benefits to join its Human Resources team. You will process payroll and coordinate benefits for employees in Canada and the U.S., ensuring timely, accurate pay and compliant benefits administration.

You will work under the Manager, Payroll & Benefits, gaining exposure to Dayforce and ADP, while handling confidential information with discretion in a dynamic NHL franchise environment.

Qualifications

• Post-secondary education in a related field required or preferred.
• Payroll professional knowledge and strong communication skills.
• Experience with Canadian payroll and benefits administration is valued.
• Familiarity with Dayforce and ADP is a strong asset.
• Ability to handle confidential information with discretion.

Responsibilities

• Serve as main contact for benefits-related matters for all employees.
• Coordinate benefits portal updates for new hires and departures.
• Assist employees with enrolling in retirement savings plans.
• Process time and attendance, and ensure accurate payroll data.
• Reconcile payroll before transmission and resolve pay discrepancies.
• Generate reports to aid pay verification and compliance.
• Collaborate with vendors and manage payroll-related relationships.
• Support year-end reporting and ad hoc financial/operational reporting.

Skills

Attention to detail

Analytical skills

Excel proficiency

Communication

Time management

Multitasking

Confidentiality

Education

Post-secondary education in a related field

Tools

Dayforce

ADP

Job description

The Opportunity

The Ottawa Senators are seeking an energetic, detail-oriented professional to join our Human Resources team as a Coordinator, Payroll & Benefits. This is an excellent opportunity to join an NHL franchise at an entry level position which will allow the candidate to become fully engaged in the business of a major league sports team.

Reporting to the Manager, Payroll & Benefits, you will be working as a dedicated member of the Payroll team. In this newly created role, you will focus on payroll processing and coordination of benefits, ensuring accurate and timely pay for our team members across Canada and the U.S. The successful candidate will become proficient in payroll systems and compliance, and all aspects of employee benefits.

Number of vacancies: 1. This is a newly created role.

Key Responsibilities

• Main point of contact for benefits related matters for all employees
• Manag e the full cycle of benefits portal updates for new hires and departing employees with support from Human Resources team
• Assist employees with enrolling in retirement savings plans,
• Processing employee life events and status changes promptly
• Managing relationships with third-party vendors for billing and issue resolution
• Manage workflow to ensure all payroll transactions are processed accurately and timely
• Reviews hours reports, prepares discrepancy reports, and v erif ies that all hours and other data have been accurately input. Downloads the information for payroll processing weekly
• Prepares a variety of reports for Manager to aid in the tracking of and verification of pay
• Assists in the resolution of pay discrepancies
• Reconcile payroll before transmission and validate confirmed reports
• Understand proper withholding tax on different types of payments
• Execute time and attendance processing and interface with payroll
• Process accurate and timely year-end reporting when necessary
• Develop ad hoc financial and operational reporting as needed
  

Qualifications (what we look for)

• Post-secondary education in a related field
• Payroll Compliance Professional (PCP) designation (or working towards) is preferred
• Experience with Dayforce and ADP is a strong asset
• Strong interpersonal (verbal and written) communication skills
• 1-2 years of e xperience processing Canadian payroll, experience processing US payroll is a strong asset
• 1-2 years of benefits administration experience (health, dental, pension, etc.)
• Working knowledge of Time and Attendance systems
• Strong knowledge of government regulationsand ESA
• Ability to deal sensitively with confidential material
• Excellent decision-making, problem-solving, and analytical skills.
• High attention to detail; strong organizational, multi-tasking, and prioritizing skills
• Advanced Excel, excellent computer skills
• Canadian Payroll Association designation preferred

Who We Are

The Ottawa Senators Hockey Club is a National Hockey League (NHL) team representing Canada’s capital city. The Club delivers world-class sport and live entertainment experiences to the Ottawa-Gatineau region while operating in a fast-paced, collaborative environment across hockey operations, business operations, and event delivery, with a shared commitment to excellence, integrity, and community impact.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.

Active social committee, which hosts multiple large-scale events throughout the year.

This role falls within a base salary range of $52,200 to $80,000 annually, consistent with the organization’s established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.