Coordinator, Indigenous Health

Njoyn; Ottawa; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Retirement Planning Program

Generous vacation days

Work-life balance

Learning and Professional Development

Flexible benefits program

Job summary

CIHI is a not-for-profit organization focused on health data to improve Canada's health care system. The successful candidate will support Indigenous health priorities, engage with First Nations, Inuit and Métis partners, and provide project coordination and operational support across program activities.

You will manage the team email inbox, coordinate meetings, maintain documentation and site content, and support data-oriented research and reporting activities in a fast-paced, matrix

Qualifications

• Undergraduate degree in Health, Business Administration, Social Sciences, Communications, Informatics or related field or equivalent combination of education and related experience.
• 1–3 years’ experience in project coordination, program support or related administrative/operational roles within multidisciplinary teams.
• Demonstrated organizational, planning and time management skills; ability to manage multiple concurrent tasks and priorities.
• Strong written and verbal communication and interpersonal skills; experience preparing briefing notes, presentations and meeting materials.

Responsibilities

• Coordinate projects from initiation to delivery including the development and maintenance of project charters, timelines and status tracking, monitoring progress and escalating schedule or scope issues to the people leader.
• Organize and support team and project meetings including preparing agendas and materials, scheduling internal and external meetings, taking minutes, tracking action items and following up with contributors.
• Supports stakeholder communications and intake including triaging team inboxes, routing client queries to subject‑matter experts, maintaining distribution lists/contact records in CRM and other tools.
• Support production and dissemination of products including the preparation of presentations, briefing notes, interpretive text, data tables and web content; coordinate posting to CIHI website and SharePoint; ensure version control and archival of documentation.
• Maintain and improve documentation and information management including developing and updating SharePoint sites, document libraries and file structures; apply CIHI quality management practices consistently.
• Support operational and corporate reporting by coordinating inputs for annual operational planning, quarterly reporting and ad hoc status reports, compile metrics and reporting tables from multiple sources.
• Support events and virtual learning delivery by coordinating webinars and virtual meetings (moderation support, technical coordination), managing registrations and participant communications.
• Assist with administrative and procurement tasks to support the team.
• Perform literature and environmental scans, web searching, summarizing and synthesising information to support program and analytic work.
• Contribute to promotional and outreach activities as required, liaising with internal and external stakeholders.

Skills

Project coordination

Time management

Communication

Records management

MS Office

SharePoint

OneDrive

MS Project

Gantt charts

PM tools

Education

Undergraduate degree in Health, Business Administration, Social Sciences, Communications, Informatics or related field

Tools

MS Project

PM tools

Gantt charts

MS Office

SharePoint

OneDrive

Job description

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

CIHI is on a learning journey, guided by what we learn from First Nations, Inuit and Métis Peoples, communities, governments, and organizations. We are committed to respecting Indigenous data sovereignty, advancing cultural safety and humility, and supporting the health and data priorities of First Nations, Inuit and Métis Peoples.

The successful candidate will support CIHI’s priorities related to Indigenous Health, including, engaging with First Nations, Inuit and Métis partners, project coordination and operational support across program activities. This role supports planning, progress monitoring, product development and dissemination, stakeholder engagement, and corporate reporting. The Coordinator manages the team email inbox and meeting logistics, maintains documentation and site content, and supports data-oriented research and reporting activities.

What you'll do

1. Coordinate projects from initiation to delivery including the development and maintenance of project charters, timelines and status tracking, monitoring progress and escalating schedule or scope issues to the people leader.
2. Organize and support team and project meetings including preparing agendas and materials, scheduling internal and external meetings, taking minutes, tracking action items and following up with contributors.
3. Supports stakeholder communications and intake including triaging team inboxes, routing client queries to subject‑matter experts, maintaining distribution lists/contact records in CRM and other tools.
4. Support production and dissemination of products including the preparation of presentations, briefing notes, interpretive text, data tables and web content; coordinate posting to CIHI website and SharePoint; ensure version control and archival of documentation.
5. Maintain and improve documentation and information management including developing and updating SharePoint sites, document libraries and file structures; apply CIHI quality management practices consistently.
6. Support operational and corporate reporting by coordinating inputs for annual operational planning, quarterly reporting and ad hoc status reports, compile metrics and reporting tables from multiple sources.
7. Support events and virtual learning delivery by coordinating webinars and virtual meetings (moderation support, technical coordination), managing registrations and participant communications.
8. Assist with administrative and procurement tasks to support the team.
9. Perform literature and environmental scans, web searching, summarizing and synthesising information to support program and analytic work.
10. Contribute to promotional and outreach activities as required, liaising with internal and external stakeholders.

What you'll bring to the table

• Undergraduate degree in Health, Business Administration, Social Sciences, Communications, Informatics or related field, or equivalent combination of education and related experience.
• 1–3 years’ experience in project coordination, program support or related administrative/ operational roles within multidisciplinary teams.
• Demonstrated organizational, planning and time management skills; ability to manage multiple concurrent tasks and priorities.
• Strong written and verbal communication and interpersonal skills; experience preparing briefing notes, presentations and meeting materials.
• Experience with records management tools (OneDrive, SharePoint), MS Office suite (Word, Excel, PowerPoint, Outlook), and project management tools (MS Project, P MO tools including Gantt charts).
• Demonstrated organizational, planning and time management skills; ability to manage multiple concurrent tasks and priorities.
• Project coordination and task management.
• Stakeholder service orientation and teamwork.
• Clear written communication and data/information summarisation.
• Initiative, reliability and ability to work independently within a matrix team.

Additional Requirements

• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Fluency in English is required, bilingualism in both official languages is an asset.

Remote work arrangements may be available for First Nations, Inuit, and Métis candidates who reside within their communities. Preference will be given to those who self‑identify as First Nation, Inuit, and Métis.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier‑free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.