Coordinator, Hosting & Visitor Services (Term)

Banff, AB; Canada; On-site; CAD 38,000 - 56,000; Full time

Job summary

Banff & Lake Louise Tourism is seeking a Coordinator, Hosting & Visitor Services to support hosting and visitor services across two teams on a seasonal basis. The role focuses on administrative, coordination, and operational tasks aligned with our destination’s priorities.

From October to April the Coordinator works with the Market Strategy & Experience Development team on media, influencer, trade, and stakeholder visits, builds itineraries, tracks budgets, and coordinates in-destination

Job description

Banff, AB, CA

The Coordinator, Hosting & Visitor Services supports the delivery of hosting and visitor services activities across two teams on a seasonal basis. This role is primarily responsible for executing defined administrative, coordination, and operational tasks that align with the destination’s operational and visitor-facing priorities.

From October to April, the Coordinator supports the Market Strategy & Experience Development team in the coordination and delivery of media, influencer, trade, and stakeholder visits. This includes building detailed, compelling itineraries and tracking budget allocations, as well as coordinating the administrative and logistical aspects of in-destination activities, site visits, and hosted experiences that highlight Banff & Lake Louise.

From May to September, the Coordinator supports the Visitor Services team. They provide operational coordination and leadership support for Visitor Services, oversee Park Pass distribution operations, digital content quality initiatives, and ensures operational continuity during peak season, training periods, and leadership absences.

Why BLLT?

• Competitive salary based on experience.
• A values driven culture: Be United. Be Thoughtful. Be Optimistic. Be Innovative.
• An unparalleled mountain lifestyle - live & work where others vacation!

Please refer to the attached job description for a complete list of key accountabilities. The term is until August 15, 2027.

The job posting will remain active until we find the right candidates. Applicants who live in the Bow Valley will take priority.

We’re a values-led destination marketing organization committed to sharing this extraordinary place with the world, while advancing the vision toLead Tourism for Good . This vision inspires action, progress, and hope in Banff and Lake Louise—aiming to bring the community together and show how tourism can be a force for good toward a sustainable future. By working at BLLT, you will help realize this vision and contribute to a positive, inclusive, and innovative workplace.

Banff & Lake Louise Tourism is committed to building a workplace where everyone can succeed and belong. As a Signatory to the 2025 Bow Valley Workplace Inclusion Charter, we are working on commitments this year to build an even more diverse, equitable, and inclusive team environment.

We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. We are working to eliminate barriers for applicants and team members from equity‑seeking groups. If you can’t apply online or need support during the application or hiring process, please email Robyn, our Manager, People & Culture ([e-mail] ) to discuss your needs.