Coordinator, Hosting & Visitor Services (Term)

The Banff Lake Louise Tourism Bureau; Banff; On-site; CAD 38,000 - 52,000; Full time

Job summary

The Banff Lake Louise Tourism Bureau is seeking a Seasonal Coordinator, Hosting & Visitor Services, to support two teams and deliver administrative, coordination and operational tasks aligned with the destination’s priorities across Banff & Lake Louise.

From October to April, the role supports media, influencer, trade and stakeholder visits, builds itineraries, tracks budgets and coordinates in-destination activities.

Qualifications

• Experience coordinating hosting or visitor services activities during seasonal periods.
• Ability to build itineraries and coordinate travel logistics for visits.
• Eligibility to work in Canada; Bow Valley residents may be prioritized.

Responsibilities

• Coordinate and deliver media, influencer, trade and stakeholder visits; build detailed itineraries and track budgets; manage admin and logistics of in-destination activities and hosted experiences for Banff & Lake Louise.
• From May to September, provide operational coordination and leadership support for Visitor Services; oversee Park Pass distribution; support digital content quality initiatives.
• Ensure operational continuity during peak season, training periods and leadership absences.

Job description

Banff, AB, CA

1 Attachments

3 days ago Requisition ID: 1126

The Coordinator, Hosting & Visitor Services supports the delivery of hosting and visitor services activities across two teams on a seasonal basis. This role is primarily responsible for executing defined administrative, coordination, and operational tasks that align with the destination’s operational and visitor-facing priorities.

From October to April, the Coordinator supports the Market Strategy & Experience Development team in the coordination and delivery of media, influencer, trade, and stakeholder visits. This includes building detailed, compelling itineraries and tracking budget allocations, as well as coordinating the administrative and logistical aspects of in-destination activities, site visits, and hosted experiences that highlight Banff & Lake Louise.

From May to September, the Coordinator supports the Visitor Services team. They provide operational coordination and leadership support for Visitor Services, oversee Park Pass distribution operations, digital content quality initiatives, and ensures operational continuity during peak season, training periods, and leadership absences.

Why BLLT?

• Competitive salary based on experience.
• A values driven culture: Be United. Be Thoughtful. Be Optimistic. Be Innovative.
• An unparalleled mountain lifestyle - live & work where others vacation!

Please refer to the attached job description for a complete list of key accountabilities. The term is until August 15, 2027.

The job posting will remain active until we find the right candidates. Please submit both your résumé and cover letter for consideration. While we appreciate all applications, only qualified candidates and those who are eligible to work in Canada will be contacted. Applicants who live in the Bow Valley will take priority.

We’re a values-led destination marketing organization committed to sharing this extraordinary place with the world, while advancing the vision toLead Tourism for Good . This vision inspires action, progress, and hope in Banff and Lake Louise—aiming to bring the community together and show how tourism can be a force for good toward a sustainable future. By working at BLLT, you will help realize this vision and contribute to a positive, inclusive, and innovative workplace.

Banff & Lake Louise Tourism is committed to building a workplace where everyone can succeed and belong. As a Signatory to the 2025 Bow Valley Workplace Inclusion Charter, we are working on commitments this year to build an even more diverse, equitable, and inclusive team environment.

We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need support during the application or hiring process, please email Robyn, our Manager, People & Culture ([e-mail] ) to discuss your needs.

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