Digital Media Coordinator

Socket.dev; Lake Louise; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Lift pass

Discounts

Free lessons

Free transport

Employee meals

RRSP matching

Extended health care

Family passes

Staff events

Accommodation option

Brand discounts

Team building

Job summary

Lake Louise Ski Resort & Summer Gondola in Lake Louise, AB is seeking a Digital Content Coordinator to lead on-mountain photo and video content creation, editing, and publishing. You will work with the Marketing Communications Strategist to craft stories that reflect conditions, events, and guest experiences.

The role requires strong photography/videography, Adobe Creative Suite proficiency, and the ability to manage live content during events.

Qualifications

• Photography & videography skills with a strong portfolio.
• Proficiency in Adobe Photoshop, Lightroom, Premiere Pro (After Effects a plus).
• Solid understanding of social media platforms (Instagram, TikTok, YouTube, Facebook).
• On-mountain shooting ability with gear in variable conditions.
• Creative, organized, and able to adapt quickly to changes.

Responsibilities

• On-Mountain Content Creation: capture, edit, and publish real-time photo/video content.
• Ambassador & Creator Hosting: host ambassadors, influencers, and media visitors; guide shoots.
• FAM Tour Support: host guests and capture key social moments; ensure brand alignment.
• Content Execution: deliver assets based on briefs from Marketing; provide on-the-ground feedback.
• Social Media Engagement: live posting during events and engage the community.
• Event Coverage: capture content from on- and off-resort events; deliver highlights.
• Content Management: tag, upload, and organize assets for future use.
• Paid Content Support: supply UGC and ambassador content for campaigns.

Skills

Photography & videography

Social media strategy

On-mountain shooting

Communication

Organization

Teamwork

Tools

Adobe Photoshop

Adobe Lightroom

Adobe Premiere Pro

After Effects

Job description

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Winter Employee Perks include:

• LLSR lift pass (valued at approx. $1,600)
• Reciprocal discounts with other ski resorts
• Free group lessons and discounted private lessons through snow school
• Free LLSR recreational opportunities including tubing and sightseeing gondola rides
• Free employee transportation from Lake Louise, Banff and Canmore
• Food and Beverage discounts at designated cafeterias and restaurants
• Friend and Family discounted day passes
• Retail, Rental and Repair discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff accommodation for eligible full-time staff members
• Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes

Job Description:

The Digital Content Coordinator is responsible for the hands-on creation and execution of Lake Louise Ski Resort & Summer Gondola’s day-to-day digital content. This is a highly active, on-mountain role focused on capturing, editing, organizing, and publishing compelling photo and video content that reflects current conditions, events, guest experiences, resort priorities, and the overall Lake Louise brand. Working closely with the Marketing Communications Strategist, the Digital Content Coordinator brings creative briefs and content plans to life through strong visual storytelling, practical on-the-ground coordination, and close relationships with ambassadors, creators, media guests, and internal teams. The role requires a combination of creative skill, strong skiing or snowboarding ability, excellent organization, sound judgment, and the ability to adapt quickly to changing mountain conditions, events, weather, and content opportunities.

Key Responsibilities

• On-Mountain Content Creation: Capture, edit, and publish real-time photo and video content of snow conditions, events, and guest experiences.
• Ambassador & Creator Hosting: Act as the primary host for ambassadors, influencers, and media visitors; provide creative direction and ensure smooth execution of shoots.
• FAM Tour Support: Host and guide FAM tour guests, capturing key social moments and ensuring brand-aligned experiences.
• Content Execution: Deliver creative assets based on briefs from the Marketing Coordinator and provide feedback from an on-the-ground perspective.
• Social Media Engagement: Manage live posting during key events, reshare guest-generated content, and monitor community engagement.
• Event Coverage: Capture and share content from on- and off-resort events, delivering highlights and partnership assets.
• Content Management: Tag, upload, and organize all captured assets in the shared library for future use.
• Paid Content Support: Supply user-generated and ambassador content for ad campaigns and recommend content with strong paid potential.

Job Requirements/Qualifications:

• Photography & Videography: Strong skills in capturing, editing, and producing high-quality visual content (portfolio required).
• Adobe Creative Suite: Proficient in Adobe Photoshop, Lightroom, and Premiere Pro (or similar editing tools) – if you have some After Effects knowledge (titling, transitions, etc), even better.
• Social media knowledge: Strong understanding of platforms including Instagram, TikTok, YouTube, and Facebook, and what content performs well on each.
• On-Mountain Ability: Confident and safe skier/rider with the ability to capture content in all conditions and terrain, while carrying equipment.
• Creativity: Ability to think quickly on your feet, adapt to changing conditions, and bring fresh ideas to life.
• Organization: Strong time-management skills to balance live posting, marketing campaign shoots, ambassador coordination, and content turnaround.
• Communication: Excellent interpersonal skills for working with ambassadors, influencers, and internal teams.
• Team Player: Works collaboratively with the Marketing Coordinator and Events team to ensure alignment and smooth execution.

Work Schedule:

5 On/2 Off * various start times due to business levels and functions*

Dress Code:

Smart casual following LLSR appearance standards and health and safety requirements