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Coordinator, Business System Administration - Hyperion

Inclusionregina

Regina

On-site

CAD 30,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Coordinator for Business System Administration to oversee the cloud-based budgeting and forecasting software, Hyperion. This role involves providing operational support, developing documentation, and ensuring superior service delivery. You will act as the primary liaison between the service provider and the city, focusing on user maintenance and system configuration. With a commitment to fostering an inclusive work environment, this position offers a robust benefits package and opportunities for professional development. If you are passionate about public service and eager to make a difference, this is the opportunity for you.

Benefits

Health coverage
Life insurance
Health care spending account
Pension plan
50% off admission to City leisure facilities
Supported educational programs for employee development
Inclusive and diverse work culture

Qualifications

  • 5-8 years of experience in program development and business analysis.
  • Strong communication skills to convey technical concepts.

Responsibilities

  • Provide user support for Oracle EPM Cloud application.
  • Coordinate user maintenance and monitor emerging technologies.

Skills

Business Analysis
Project Management
Problem Solving
Analytical Skills
Communication Skills

Education

University degree in Business Administration
Formal training in business systems analysis
Degree in Commerce or Computer Science

Tools

Oracle EPM Cloud
SmartView

Job description

Coordinator, Business System Administration - Hyperion

Job ID: 2672

Openings: One (1)

Jurisdiction: Civic Middle Management

Division: Financial Strategy & Sustainability

Branch: Financial Analysis & Support

Type of Posting: Internal & External

Employment Type: Permanent

Hourly Salary: $43.24 - $53.99 (2024 rate)

Date Posted: January 31, 2025

Closing Date: February 18, 2025

Land Acknowledgement

We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples.

Equity, Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates to apply.

This position is responsible for system administration of the City of Regina's cloud-based budgeting and forecasting software, Hyperion. This position is the primary liaison between the Service Provider and the City of Regina. It is responsible for maintenance, training, configuration, security, and user assignments. This position reports to the Branch Manager.

Key Duties & Responsibilities
  • Provide day-to-day user and operational support for the Oracle EPM Cloud application, including identification, tracking, and troubleshooting of system issues.
  • Develop clear and audience-appropriate documentation to resolve issues.
  • Coordinate user maintenance, including access setup, deletion, role assignments, and password resets.
  • Monitor emerging technologies to improve business operations and provide recommendations.
  • Maintain customer relationships to ensure superior service delivery.
  • Gather business requirements and facilitate communication between business and technology areas.
  • Ensure software modifications comply with legislative requirements.
  • Take ownership of support issues and engage appropriate resources for resolution.
  • Test enhancements with a focus on end-to-end validation prior to production.
  • Maintain knowledge of industry best practices and emerging technologies.
  • Participate in business analysis, data modeling, and system design.
  • Create and prepare reports and analyses as requested by the Manager.
  • Plan and control project teams, ensuring projects follow standard methodologies.
  • Assist the Manager in developing and maintaining organizational structure.
  • Provide leadership and mentoring to staff with access to Hyperion.
  • Responsible for system configuration focusing on smooth navigation flows.
  • Develop and implement system maintenance schedules.
  • Ensure new version updates minimize user impact and track potential issues.
  • Perform other duties as assigned.
Key Qualifications
  • University degree in Business Administration, Commerce, or Computer Science with formal training in business systems analysis.
  • 5–8 years of experience in program development, business analysis, and project management.
  • At least 3 years of experience with budgeting/forecasting systems.
  • Exposure to Oracle EPM Cloud and SmartView is preferred.
  • 2–3 years of experience in an administrative or supervisory role.
  • Customer-focused with sound problem-solving skills.
  • Strong analytical skills and ability to react to unexpected changes.
  • Action-oriented and solutions-driven.
  • Strong communication skills to convey business and technical concepts.
  • Knowledge of business analysis principles and compliance requirements.
The Good Stuffs
  • Robust benefits package including health coverage, life insurance, health care spending account, and pension plan.
  • Supported educational programs for employee development.
  • 50% off admission to City leisure facilities.
  • An inclusive and diverse work culture.
Additional Requirements:
  • Successful candidates may be required to provide a satisfactory criminal record check.
  • Proof of education is required.
  • Additional assessments may be conducted to evaluate competencies.

If you’re passionate about public service and making a difference, apply now!

Note: Only applications submitted via our online application system are accepted.

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