Cook

Farm Boy Inc.; Oshawa; On-site; CAD 26,000 - 38,000; Full time

Job summary

A fresh food retailer in Oshawa is seeking team members to provide superior customer service and support a fun, fresh shopping experience. Responsibilities include handling customer queries, preparing and packaging food products, and maintaining cleanliness. The ideal candidate will have customer service skills, culinary education, and the ability to work under minimal supervision. Fluency in English and French is an asset, with a flexible schedule required including weekends and holidays.

Qualifications

• Superior customer service and interpersonal skills.
• Post-secondary education with culinary emphasis plus 1 year of experience.
• Ability to work with little supervision and high attention to detail.
• Strong communication and teamwork skills are essential.
• Flexible schedule including weekends, evenings and holidays.
• English fluency; French is an asset.

Responsibilities

• Provide superior customer service and support Farm Boy's vision.
• Handle customer questions confidently.
• Prepare, package, and display food products attractively.
• Comply with Health & Safety, Food Safety and HACCP policies.
• Prepare, package, price and display food products attractively with signage.
• Maintain clean, organized work and store areas; perform housekeeping.
• Assist with opening/closing procedures and inventory tasks as needed.
• Other related duties may be assigned from time to time.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Bilingual EN-FR

Education

Post-secondary program in culinary arts

Job description

At Farm Boy, it is our mission to create a fun, fresh experience for all. Whether you are a team member or a customer, Farm Boy is passionate about delivering on our commitments and creating a unique fresh food shopping experience. As we grow within Ontario, Farm Boy welcomes new team members who share our passion for providing the best fresh shopping experience.

Major Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilize Farm Boy Service Standards to welcome, greet and offer customer assistance as required.
• Comply with all corporate policies and government regulations, especially related to Health & Safety, Food Safety and HACCP.
• Prepare, package, price and rotate food products in accordance with established quality standards and ensure they are attractively displayed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general housekeeping, including sweeping, mopping and dishwashing.
• Perform designated opening and closing procedures and provide assistance for additional departmental tasks (e.g., supply and product inventory, orders and temperature logs).
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Superior customer service, organizational and interpersonal skills.
• Typically requires completion of a post-secondary program with an emphasis in culinary arts, plus up to 1 year of experience in a culinary/food environment or an equivalent combination of education and experience.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment

• Providing service to several people or departments, working under many simultaneous deadlines.
• Required to stand and walk for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).