Cook

Farm Boy Inc.; Ottawa; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

10% in-store discount

On-the-job training

Internal promotions

Community programs

Job summary

Farm Boy Inc. in Ottawa is seeking a friendly Team Member to bring our fresh food and exceptional customer service to life. You’ll help at the counter, prepare hot and cold offerings, and ensure a welcoming, high-quality experience for shoppers.

You’ll work in a fast-paced setting, stand for long periods, and follow Health & Safety and HACCP procedures. English fluency required; French is a plus. Flexible evenings, weekends, and holidays available, with on-the-job training and opportunities for

Qualifications

• Completion of a post-secondary program with emphasis in culinary arts.
• Up to one year of experience in a culinary or food-service environment.
• Ability to work independently with exceptional quality and cleanliness.

Responsibilities

• Deliver warm, confident, and engaging customer service.
• Welcome customers and assist using Farm Boy Service Standards.
• Prepare and cook fresh offerings for hot and cold bar and grill.
• Stock, rotate, and merchandise counters and shelves with accurate signage.
• Maintain clean, safe, and organized work and storage areas.
• Follow Health & Safety, Food Safety, HACCP, and equipment use.
• Complete opening and closing procedures and support teammates.
• Assist with additional duties as needed.

Skills

Customer service

Communication

Teamwork

Attention to detail

Organization

Flexibility

Independent work

Education

Post-secondary program in culinary arts

Tools

Food prep equipment

Job description

If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

You’ll help bring the Farm Boy’s food experience to life by combining your passion for fresh food with exceptional customer service. From preparing delicious meals to connecting with customers at the counter, you’ll play a key role in creating the welcoming, high-quality experience our shoppers know and love. Here are some of the other ways you’ll help us stand out:

• Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
• Prepare and cook fresh offerings for our hot and cold bar, grill station, and service cases, ensuring quality, presentation, and consistency.
• Package, stock, rotate, and merchandise display counters and shelves, maintaining high product standards and accurate signage.
• Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dishwashing.
• Follow all corporate policies and procedures with particular focus on Health & Safety, Food Safety, HACCP compliance, and proper equipment use.
• Complete designated opening and closing procedures and provide support to fellow Team Members as needed.
• Support the team with additional duties on a periodic basis.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program with an emphasis in culinary arts, plus up to one year of experience in a culinary or food-service environment (or an equivalent combination of education and experience).
• The ability to work independently while taking pride in exceptional quality, attention to detail, and cleanliness standards.
• A collaborative, team-oriented approach supported by strong communication and organizational skills.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

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