Control Room Security Guard

GardaWorld; Calgary; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Uniform provided

Flexible schedules

Career growth opportunities

Continuing education via GardaWorld

Full-time & casual opportunities

Job summary

GardaWorld is seeking a Control Room Security Guard in Alberta. You will monitor CCTV and access control, manage incident tickets, and coordinate with emergency responders as needed. Strong attention to detail and communication are essential, along with experience in dispatch or control rooms.

The role includes 12-hour shifts, full-time and casual opportunities, and uniform provision. GardaWorld offers career growth and ongoing education through GardaWorld Academy to support your advancement.

Qualifications

• Experience with dispatch/control room operations.
• Strong observation and attention to detail required.
• Proficient in documenting incidents and using MS software.

Responsibilities

• Monitor security systems including access control, CCTV and alarms.
• Create and manage tickets, badges, and vendor unlocks for access control.
• Communicate with occupants and emergency services during incidents.
• Document all incidents clearly in logs and reports.
• Show knowledge of security tech and systems and use of office software.

Skills

Dispatch experience

Observation skills

MS Office familiarity

Communication skills

Security systems knowledge

Education

Alberta security license

Tools

CCTV systems

Alarm systems

Access control systems

Job description

Career Opportunities: Control Room Security Guard (249486)

Requisition ID249486-Posted -Security Services-Security Guard-Canada-Alberta

Ready to suit up as a Control Room Security Guard

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Your strong observation skills with attention to detail are your greatest strengths.

As a Control Room Security Guard, you will be the person spotting threats before they escalate in environments such as security operation centres , call centers, construction sites, parking lots and gatehouses, etc.

What's in it for you?

• Hourly wage of $18 - 20/hr
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & casual opportunities
• Uniform provided at no cost

Responsibilities for Control Room Security Guard

• Monitor security systems, including access control, intrusion alarm, CCTV, audio communication, building automation, environmental and fire, life, alarm and safety systems
• Access control - create tickets for access as requested, request vendor unlocks, badges for vendors and visitors to control access
• Communicate with building occupants during emergencies and with local police, fire and emergency personnel regarding onsite emergencies
• Provide clear and concise documentation of all incidents through available logs
• A fundamental knowledge and preferred experience of security technology and systems such as alarm and access control systems, CCTV systems, communication technologies, and general MS software programs
• Excellent computing skills to include all office related products and familiarity with specialized security applications
• Excellent interpersonal skills and ability to maintain professional demeanor under very stressful situations
• Exceptional organizational skills, with an emphasis on multi-tasking and rapidly assessing and shifting priorities.
• Patrolling is required for this position.

Qualifications for Control Room Security Guard

• Be authorized to work in Canada
• Hold a valid Alberta security license
• Must be able to work 12 hours rotiational shifts, day and nights
• 1 year minimum of disptach/control room experience
• Advanced computer skills - experience with date entry and documentation. Create and edit digital records
• Advanced communication skills - engage with callers, handle routine inquires and requests
• Strong proficiency with technology
• Ability to stand and walk throughout shift

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have concierge, tactical and even casual roles available.