Control Centre Guard - Secure Facility

GardaWorld; Surrey; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Uniform provided

Job summary

GardaWorld is seeking a Control Centre Guard in Surrey, BC. Responsibilities include monitoring CCTV, controlling access, coordinating emergency responses, and logging activities.

You will collaborate with the Shift Supervisor and frontline teams to maintain high security standards. Eligible candidates should have a BC Security Guard License, relevant experience, and the ability to pass security clearances.

Qualifications

• Valid BCSecurity Guard License.
• First Aid Level 1 (OFA1) – asset.
• Advanced Security Training (AST) – asset.
• Must have resided in Canada for the past 5 years.
• High school diploma or equivalent (proof of education required).
• Able to pass Public Works Clearance and Vulnerable Sector Check.
• Minimum 1–2 years of experience in security, dispatch, monitoring, or related environment preferred.
• Excellent communication and interpersonal skills, both verbal and written.
• Proficient in CCTV monitoring platforms, access control systems, and radio communications equipment.
• Strong attention to detail and ability to accurately complete logs, reports, and documentation.

Responsibilities

• Monitoring CCTV to ensure facility safety and security.
• Control entry/exit of individuals and vehicles with positive identification.
• Direct emergencies with Shift Supervisor guidance.
• Assign room/bed/log numbers for new intakes.
• Dispatch guards for exterior patrols with Shift Supervisor.
• Use PA system, radio, and telephones to coordinate resources.
• Respond to alarms and trouble signals; notify Shift Supervisor.
• Maintain facility logs and records.
• Intercept contraband and distribute messages as required.

Skills

Communication skills

Attention to detail

Observation skills

Verbal communication

Education

BC Security Guard License

High school diploma or equivalent

Public Works Clearance

Vulnerable Sector Check

Residency in Canada (past 5 years)

Tools

CCTV monitoring platforms

Access control systems

Radio communications equipment

Job description

Select how often (in days) to receive an alert:

Business Unit: Security Services

Career Area: Security Guard

Location: Surrey, British Columbia, CA

Ready to suit up as a Control Centre Guard

Looking for a role that keeps you on your toes while building skills for your future? A career as aControl Centre Guardprovides hands‑on experience coordinating emergency responses, monitoring critical security systems, and supporting front‑line operations. Whether you’re pursuing a long‑term career in security or aiming for law enforcement, corrections, or dispatch, the training and experience gained in this role will set you up for success.

What's in it for you?

• Hourly wage of $25.03/hr + benefits
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Schedule 1 | Wednesday - Saturday / Rotational 6:00am - 6:00pm & 6:00pm - 6:00am
• Schedule 2 | Sunday - Wednesday / Rotational 6:00am - 6:00pm & 6:00pm - 6:00am
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities for Control Centre Guard

• Ensuring the safety and security of the entire facility at all times by monitoring CCTV.
• Controlling entry and exit of individuals and vehicles to and from the facility. Control will only allow access after positive identification of authorized individuals who do not have access cards.
• Being familiar with all facility emergency procedures, and directing the response to any emergencies, in collaboration with the Shift Supervisor.
• Issuing room assignments, bed assignments, and log numbers of new intakes of individuals, as requested.
• Coordinating with the Shift Supervisor to dispatch guards to conduct exterior patrols.
• Using the public address system, radio, and telephones to communicate with Contractor resources in their respective areas of monitoring, as necessary.
• Responding to all alarms and trouble signals from any of the monitoring systems in their designated areas of monitoring, and taking appropriate action, as well as notifying the Shift Supervisor.
• Completing property intake and release of individuals.
• Facilitating individuals' requests.
• Receiving and distributing phone messages and mail, if required.
• Intercepting contraband entering and leaving the facility.
• Accurately maintaining facility logs.

Qualifications for Control Centre Guard

• Valid BCSecurity Guard License
• Valid First Aid Level 1 (OFA1) – an asset
• Advanced Security Training (AST) – an asset
• Must have resided in Canada for the past 5 years
• High school diploma or equivalent (proof of education required)
• Able to pass Public Works Clearance and Vulnerable Sector Check
• Minimum 1–2 years of experience in security, dispatch, monitoring, or a related operational environment preferred.
• Excellent communication and interpersonal skills, both verbal and written.
• Proficient in the use of computer systems, CCTV monitoring platforms, access control systems, and radio communications equipment.
• Strong attention to detail and the ability to accurately complete logs, reports, and documentation.
• Strong observation skills with the ability to identify and assess potential security risks quickly and accurately.

Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance and even casual roles available.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.