Control Room Manager – Logistics & Dispatch Leader

Purolator; Quebec; On-site; CAD 85,000 - 110,000; Full time

Job summary

Purolator is seeking a Control Room Supervisor to manage the Saint-Laurent Hub's Control Room operations. You will ensure safe vehicle coordination, supervise daily control room activities, and implement policies for efficient operation within a fast-paced logistics setting.

The role requires 5+ years in control room leadership, experience in warehouse/sortation facilities, and strong safety leadership. Join Purolator’s team driving continuous improvement and effective service delivery.

Qualifications

• Post-secondary qualification in business.
• Minimum of 5 years’ experience in a supervisory/management role leading 10 to 13 employees.
• 5 years’ control room experience.
• Experience in a warehouse-type environment/sortation facility.
• Experience in an automated sortation facility.
• Experience training shunt drivers.
• Demonstrated safety leadership in a fast-paced warehouse-type environment.
• Experience communicating with all levels of business.
• Experience managing unionized and non-unionized employees.
• Experience in Lean methodologies – Yellow and Green Belt Certification (an asset)

Responsibilities

• Develop and implement strategies with yard operations to ensure safe coordination of vehicles in and out of the yard.
• Supervise the day-to-day operations of the control room.
• Develop and implement policies and procedures for control room to function effectively and efficiently.
• Manage administration and operating standards including, budget planning, analyzing reports regarding control room productivity standards.
• Oversee the service delivery of the control room to the Warehouse/Sort facility and field operations.
• Oversee the completion of timely ISO Audits within the control room.
• Manage escalations within the control room.
• Manage the execution of projects related to the control room.
• Responsible for achieving objectives as outlined in the operational scorecard.
• Work with key stakeholders and drive continuous improvement within the control room.
• Provide direction, leadership, and coaching to teams

Skills

Leadership

Safety leadership

Project Management

Lean methodologies

Education

Post-secondary qualification in business

Job description

Purolator is seeking a Control Room Supervisor to manage the Saint-Laurent Hub's Control Room operations. You will ensure safe vehicle coordination, supervise daily control room activities, and implement policies for efficient operation within a fast-paced logistics setting.

The role requires 5+ years in control room leadership, experience in warehouse/sortation facilities, and strong safety leadership. Join Purolator’s team driving continuous improvement and effective service delivery.