Purolator is a leading integrated freight, package, and logistics provider helping promises get where they need to be for over 60 years.
Description
The Sort Manager supervises one or more business units in the Warehouse/Sort facility with the intent of regulating sortation. Together with other Managers, the Sort Manager is responsible for the overall effectiveness and efficiency of the Warehouse/Sort facility.
Responsibilities
- Evaluate employee performance against established objectives.
- Assess employee ability to meet compliance regulations and ensure all necessary training is delivered to meet employees’ needs.
- Execute key activities in the employee lifecycle to manage direct report employees (including recruitment, promotion and termination activities).
- Perform on-the-job supervision with all dock staff to ensure compliance and job standards are met.
- Track the operating metrics and financial performance of services within the unit on a weekly and monthly basis.
- Enforce appropriate controls to safeguard assets and mitigate risks.
- Participate and potentially co‑chair Warehouse/Sort facility Health and Safety committee.
- Promote an interdependent safety culture and adherence to safety policies within the Warehouse/Sort facility, ensuring high quality and low risk.
- Manage the necessary audit of equipment and system layouts and ensure the safety of operations.
- Identify and resolve issues and potential problems related to maintenance and equipment.
- Conduct injury, incident and accident investigations and necessary follow‑ups, and implement corrective measures.
- Manage supply (dunnage) levels and help maintain a return program.
- Apply collective bargaining agreement and labour relations understanding in all operational and employee‑related decision making.
- Influence Warehouse/Sort facility labour relations discussions by providing management with the necessary information.
- Manage the partner and vendor relations to support the Warehouse/Sort facility needs and objectives.
- Represent and model Purolator’s values and culture in the management of the Warehouse/Sort facility.
- Promote Trak 3 generation activities to achieve revenue capture KPI’s.
- Maintain ISO 9001 procedures and quality standards.
Additional Responsibilities
- Establish and implement effective and efficient operating policies and procedures.
- Continuously identify and drive opportunities for improvements within the Warehouse/Sort facility, utilizing lean principles and methodology.
- Ensure the effective and efficient resolution to all customer issues and ensure all work efforts aim at providing outstanding customer services.
- Provide necessary direction and leadership to enable employees to meet their performance expectations and their customer service, safety and Warehouse/Sort facility targets.
- Deliver necessary training and coaching to enable employees to meet performance expectations.
- Plan, coordinate and manage business operations in the unit to achieve operating metrics and financial goals.
- Perform resource allocation, workload assignment and schedule management to optimize day-to-day operations.
- Manage and balance vehicle utilization or trailer pools to accommodate customer fluctuations, capacity needs and seasonality.
- Verify appropriate hours of work for employees, and authorize appropriate payroll.
- Participate and respond to quality and safety audits.
- Partner with internal departments (HR, H&S, LR, Finance, Sales, Retail, Payroll, Engineering) to ensure compliance, build capability and facilitate the customer experience.
Education
Completing Post‑Secondary Qualification.
Experience
- Minimum of 5 years’ experience in a supervisory and/or management role. Manage a group of 1‑40 employees.
- Experience in an automated sortation facility.
- Experience managing unionized employees.
- Experience in safety leadership.
- Facilitate effective project management.
- Experience in Lean methodologies.
Skills
- Transportation
- Contingency Planning
- Strategic Planning
- Continuous Process Improvement
- Project Management
- People Management
- Shift Management
- Data Access and Reporting
- Performance Management
- Process Management
- Leadership
- Problem Solving
- Warehouse Operations
- Team Management
- Shipping and Receiving Operations
- Issues Management
- Risk Management
- Regulations/Compliance
- Relationship Management
- Safety Management
- Materials Flow Analysis
- Strategic Workforce Planning
- Resource Management
- Management Coaching/Counseling
- Inventory Management
- Budgeting
- Change Management
- Decision Making
Language Requirement
There are no language requirements for this position.
Posting Details
Location: 565 – Montréal Hub
Working Conditions: Warehouse Environment
Reports to
Manager Section Hub
Equity‑Based Statement
Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request. Purolator complies with Canadian law in all recruitment practices. During pre‑screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster. Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI‑related inquiries only, contact TalentCOE@purolator.com.
We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.