Shipping Center Specialist: Customer Care & Logistics

Purolator Inc.; Montreal; On-site; CAD 30,000 - 40,000; Full time

Job summary

Purolator Inc. is hiring for a Customer Service position at the St. Laurent Hub in Montreal. The role emphasizes positive communication with Head Office, local management, drivers, warehousing staff, and partners, while upholding safety standards and punctuality.

Proficiency in English is required due to frequent communications with stakeholders. The position supports retail center operations and customer relations, offering growth and community impact within Purolator’s service network.

Qualifications

• Customer service experience and positive attitude required.
• Strong written and verbal communication skills.
• Ability to build relationships with customers and partners.

Responsibilities

• Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing.
• Listening to customers and key partners; communicating clearly.
• Upholding safety standards and company policies; punctuality and reliability.
• Representing Purolator values to customers and partners; teamwork and accountability.
• Handle and prioritize customer requests with accuracy and courtesy.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Safety compliance

Adaptability to technology

Job description

Purolator Inc. is hiring for a Customer Service position at the St. Laurent Hub in Montreal. The role emphasizes positive communication with Head Office, local management, drivers, warehousing staff, and partners, while upholding safety standards and punctuality.

Proficiency in English is required due to frequent communications with stakeholders. The position supports retail center operations and customer relations, offering growth and community impact within Purolator’s service network.