Contract Specialist (12 Month Contract)

KPMG Canada; Sault Ste. Marie; Remote; CAD 54,000 - 81,000; Full time

Job summary

KPMG Canada is seeking a Contract Specialist to manage external resources across Canada. This role involves optimizing processes, ensuring compliance, and collaborating with hiring managers. Ideal candidates will have 3-5 years of experience in case management, strong communication skills, and a relevant degree. The position offers a virtual work opportunity with occasional office presence required.

Qualifications

• 3-5 years’ experience in case management.
• Experience with staffing agencies or contingent workforce is a plus.
• Bilingual in English and French preferred.

Responsibilities

• Manage processes related to external resources across Canada.
• Ensure operational excellence through process improvements.
• Facilitate intake conversations with hiring managers.

Skills

Communication

Stakeholder Management

Attention to Detail

Organizational Skills

Education

College or university degree in a relevant field

Tools

MS Office

ServiceNow

Vendor Management Systems

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources, while balancing the commercial needs of the business with mitigating risk to the firm. This is achieved by:

1. Utilizing internal contingent workforce expert practitioners who stay current on market intelligence.
2. Acting as trusted advisors, educating, challenging the status quo, and advising the business on creative solutions.
3. Delivering a customer-centric approach by minimizing administrative efforts, anticipating needs, and actively collaborating with Hiring Managers.

Location: Anywhere in Canada (virtual work opportunity, 1-2 days in office per month may be required).

What You Will Do

Reporting to the Leader of the CLO, the Contract Specialist will manage processes related to external resources across Canada, handling over 1000 resources annually. The role involves ensuring operational excellence through process improvements and technology enhancements. Responsibilities include:

1. Applying technical expertise to support hiring managers in engaging external resources.
2. Optimizing technology use for process efficiency.
3. Maintaining documentation and ensuring compliance.

Key Responsibilities

• Promote the CLO’s brand with a customer-centric approach.
• Facilitate intake conversations with hiring managers.
• Provide training on vendor management systems.
• Conduct due diligence on resources.
• Maintain stakeholder communication and documentation.
• Identify complex cases and collaborate with team members.
• Respond to inquiries and manage process governance improvements.

Qualifications

• 3-5 years’ experience in case management.
• Experience with staffing agencies, contract labor, or contingent workforce is a plus.
• Bilingual in English and French preferred.
• Strong communication skills and stakeholder management experience.
• Attention to detail, organizational skills, and ability to handle high volume work.
• Proficiency with MS Office; experience with ServiceNow or vendor management systems is an asset.
• College or university degree in a relevant field.

Additional Information

The salary range is $54,000 to $81,000, with potential bonuses, based on experience and qualifications. KPMG is committed to diversity and inclusion and provides accommodations during the recruitment process.