Contract Administrator

Ainsworth Inc; Surrey; Hybrid; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health, dental, and medical benefits

RSP matching

Generous vacation

Employee Discounts and Incentives

Job summary

Ainsworth Inc is seeking a Contract Administrator to support branch contracts by ensuring compliance and optimizing back-office processes. This role requires strong organizational skills and the ability to work independently as well as within a team.

The ideal candidate will hold an undergraduate degree in Business Administration and have significant experience in contract administration. The position offers a salary range of $50,000.00 - $60,000.00 annually, along with comprehensive health benefits and hybrid working options.

Qualifications

• Experience in high-volume contract administration roles.
• Ability to multi-task and prioritize under tight timelines.
• Attention to detail and effective communication skills.

Responsibilities

• Support Service Leadership to minimize risks.
• Ensure contract compliance and financial commitments.
• Communicate with customers for performance management.

Skills

Contract administration

Analytical skills

Problem-solving skills

Communication

Microsoft Office Suite proficiency

Education

Undergraduate degree in Business Administration

Job description

Job Summary

The Contract Administrator is an all-encompassing role which supports branch contracts by maintaining and processing administrative operations. The incumbent must be able to work independently and as part of a larger team as well as working to ensure back-office processes are executed with excellence to maximize profitability through the contract process and by meeting and exceeding customer KPIs.

Key Responsibilities

• Support Service Leadership to minimize risks and support the growth potential of all new and existing contracts.
• Communicate and coordinate with all members of the sales team as well as Service Management for contract compliance, escalation and/or follow up.
• Review documents and ensure contract compliance and financial commitments are met.
• Proactively manage branch performance through communication with customers.
• Ensure contracts are administered according to contract, company procedures and company policies.
• Control company’s risks and proactively resolve contract issues.
• Be the point of contact between the sales team and the service team.
• Participate in the kick-off meeting and taking and distributing the meeting minutes.
• Open Work Orders to accommodate the PM repair recommendations.
• Review the profitability reports.
• Chair the monthly progress meetings and respond according to the meeting discoveries and feedback.
• Communicate and evaluate the customer experience through customer communication and questionnaires.
• Perform other duties as assigned by Management.

Qualifications

• Undergraduate degree in Business Administration or equivalent experience.
• Significant experience with high-volume contract administration role, and to multi-task, prioritize and work to tight timelines
• Intermediate proficiency in the Microsoft Office Suite (Outlook, Word, Excel, Teams, and Power Point)
• Applied knowledge of contract structures, terms, and conditions.
• Analytical and problem-solving skills with a high attention to details.
• Proven ability to communicate effectively with a diverse group of internal and external individuals.
• Excellent written and verbal communication and the ability to document information and instructions

Salary range from: $50,000.00 - $60,000.00 /yr

Benefits

• Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation
• Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives
• Flexibility: Hybrid working models, where applicable
• Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.