Contents Technician – Sudbury

On Side; Northeastern Ontario; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Extended health coverage (medical,**

Dental coverage

Vision coverage

Employee assistance program (EAP)

Group RRSP with company matching DPSP

Life and disability insurance

Opportunities for advancement

Job summary

On Side is seeking a Contents Technician to help clients recover after disasters. The role involves packing, cataloging, cleaning, and restoring belongings, with on-site and warehouse duties. You will support clients with care and professionalism, contributing to the recovery process and peace of mind.

Expect a rotating after-hours schedule, on-call premiums, and opportunities for advancement. Candidates should be detail-oriented, physically fit, and tech-savvy, with a valid driver’s license and

Qualifications

• Experience handling contents in restoration or recovery settings.
• Ability to operate cleaning and packing safely.
• Strong customer service and communication skills.
• Willingness to work rotating after-hours schedule.

Responsibilities

• Pack, catalog, and clean contents from disaster-affected areas.
• Perform pre/post-construction and structural cleaning.
• Clean fabrics, textiles, and various surfaces.
• Use Encircle Restoration Software for inventory.

Skills

Customer service

Empathy

Physically fit

Heavy lifting

Tech-savvy

English proficiency

Valid driver\'s license

Reliable

Tools

Encircle Restoration Software

Job description

Position Summary

At On Side, our Contents Technicians play a vital role in helping clients recover during one of the most challenging stages of an insurance claim.
From carefully packing, handling, cleaning, and restoring valued belongings to returning items to our clients' properties, our Contents Technicians also help bring comfort, normalcy, and peace of mind back to our clients.
As some of the final team members on site, their attention to detail puts the finishing touches on every project and helps clients take the final step toward recovery.
Whether working in the field or in our warehouse, every day offers new challenges, meaningful connections, and the opportunity to make a lasting difference through care, professionalism, and quality workmanship.

(This posting reflects an existing vacancy)

Compensation

• Salary Range: $22-$24/hour
• On-call premium paid for rotating coverage
• Overtime opportunities (where applicable)
• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

What You’ll Do

• Pack, catalog, and clean contents from disaster-affected areas
• Perform pre/post-construction and structural cleaning
• Clean fabrics, textiles, and various surfaces
• Use Encircle Restoration Software for inventory
• Cross training in demolition and water emergencies

What You Bring

• Moving, handling, packing, and inventorying contents
• Cleaning experience, particularly in residential, commercial, or restoration environments
• Positive attitude and strong work ethic
• Strong customer service skills with a professional, empathetic, and hardworking approach
• Physically fit, capable of heavy lifting and safety-conscious
• Tech-savvy (comfortable using apps/software)
• Reliable, dependable, and able to work extended hours when required
• Valid driver's license and clean abstract
• Clear criminal record
• English proficiency, written and spoken

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you'll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At OnSide, everything starts with people. We live our values respect, integrity, generosity, excellence, and customerfocus in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You'll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. Wedon'tuse artificial intelligence to screen, assess, or select applicants for this role.