Contents Crew Lead

Firstonsite Restoration; Winnipeg; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health and dental benefits

RRSP matching

Job summary

Firstonsite Restoration is seeking a Contents Crew Lead to play a vital role in restoring items affected by disasters. You will mentor team members and utilize advanced techniques and equipment to ensure every project meets our high standards.

This position offers a dynamic work environment where no two days are alike, providing the opportunity to make a real impact. Enjoy competitive pay, benefits, and a supportive team culture focused on growth and making a difference.

Qualifications

• Minimum 1 year of experience in restoration or related field.
• Strong knowledge of fire, water, and mold cleaning methods.
• Experience with specialized restoration equipment.
• Ability to guide and support team members.
• Valid driver's license and clean driving abstract.
• Physical capability to handle labor-intensive tasks.

Responsibilities

• Restore items affected by fire, water, and mold.
• Mentor team members and guide project activities.
• Maintain meticulous records and track contents.
• Ensure projects stay on schedule.

Skills

Restoration experience

Cleaning methods knowledge

Attention to detail

Teamwork skills

Equipment operation

Microsoft Office Suite

Education

Water Damage Restoration Technician certification

Fire and Smoke Restoration Technician certification

Odor Control Technician certification

Tools

Ozone machines

Hydroxyl machines

Job description

If you enjoy hands-on work, learning advanced restoration techniques, and mentoring others, this is the role for you. As a Contents Crew Lead (Internally known as Contents Technician II), you'll play a key part in helping people recover what matters most. You'll take pride in restoring items affected by fire, water, and mold while guiding teammates, mastering specialized equipment, and making a real impact on every project.

A DAY IN THE LIFE OF A CONTENTS CREW LEAD

As a Contents Crew Lead, no two days are ever the same. One morning you might be restoring treasured family photos, and by afternoon you could be cleaning specialized equipment or mentoring a new team member. You roll up your sleeves and dive into each job with focus and pride, using advanced tools and cleaning systems to bring belongings back to life. You track and photograph contents, keep meticulous records, and make sure every item is handled with care. You troubleshoot, problem-solve, and stay one step ahead to keep projects on schedule. You take ownership of your work and lead by example, creating a positive, efficient, and safe environment for your team. Every day, your skill, energy, and attention to detail help turn chaos into calm for clients when they need it most.

Qualities

• Minimum 1 year of experience in restoration, emergency services, or a related field
• Strong knowledge of cleaning methods for fire, water, and mold restoration
• Experience operating Ozone and Hydroxyl machines or similar restoration equipment
• Excellent attention to detail with strong organizational and teamwork skills
• Ability to guide and support Contents Technician I team members
• Proficient in Microsoft Office Suite and comfortable using mobile devices and apps
• Certifications required: Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT)
• Additional certifications considered an asset: Commercial Carpet Cleaning (CCT), Carpet Repair and Reinstallation (RRT), Upholstery and Fabric Cleaning (UFT), and Applied Microbial Remediation (AMRT)
• Valid driver's license and clean driving abstract
• Must be able to participate in a rotating on-call schedule
• Ability to complete work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities rebuild and families recover after unexpected events. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

• competitive pay
• comprehensive health and dental benefits
• RRSP matching

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.