Contents Technician – Medicine Hat

On Side Restoration Services Ltd.; Medicine Hat; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

On-call premium

Extended health coverage

EAP

Group RRSP with company matching DPSP

Life and disability insurance

Opportunities for advancement

Job summary

On Side Restoration Services Ltd. is seeking a Contents Technician to pack, catalog, and clean contents from disaster-affected areas, helping clients recover after loss. You may work in the field or in our warehouse, using Encircle Restoration Software for inventory.

The role emphasizes attention to detail, safety, and customer service, with on-call schedules, potential overtime, and benefits such as extended health coverage and RRSP programs.

Qualifications

• English proficiency, written and spoken.
• Valid driver’s license and clean driving record.
• Physically fit and able to lift heavy objects.
• Reliable and flexible for extended hours when required.
• Strong customer service with empathetic approach.
• Tech-savvy with comfort using apps/software.

Responsibilities

• Pack, catalog, and clean contents from disaster-affected areas
• Perform pre/post-construction and structural cleaning
• Clean fabrics, textiles, and various surfaces
• Use Encircle Restoration Software for inventory
• Cross training in demolition, water emergencies and rebuild

Skills

Cleaning experience

Customer service

Organizational skills

English proficiency

Physically fit

Tech-savvy

Reliable

Valid driver’s license

Clean abstract

Criminal record clear

Tools

Encircle Restoration Software

Job description

Position Summary

At On Side, our Contents Technicians play a vital role in helping clients recover during one of the most challenging stages of an insurance claim.
From carefully packing, handling, cleaning, and restoring valued belongings to returning items to our clients’ properties, our Contents Technicians also help bring comfort, normalcy, and peace of mind back to our clients.
As some of the final team members on site, their attention to detail puts the finishing touches on every project and helps clients take the final step toward recovery.
Whether working in the field or in our warehouse, every day offers new challenges, meaningful connections, and the opportunity to make a lasting difference through care, professionalism, and quality workmanship.

(This posting reflects an existing vacancy)

Compensation

• Salary Range: $21-$25/hour
• On-call premium paid for rotating coverage
• Overtime opportunities (where applicable)
• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

What You’ll Do

• Pack, catalog, and clean contents from disaster-affected areas
• Perform pre/post-construction and structural cleaning
• Clean fabrics, textiles, and various surfaces
• Use Encircle Restoration Software for inventory
• Cross training in demolition, water emergencies and rebuild

What You Bring

• Cleaning experience is an asset, particularly in residential, commercial, or restoration environments
• Positive attitude and strong work ethic
• Good organizational and communication skills
• Strong customer service skills with a professional, empathetic, and hardworking approach
• Physically fit, capable of heavy lifting and safety-conscious
• Tech-savvy (comfortable using apps/software)
• Reliable, dependable, and able to work extended hours when required
• Valid driver’s license and clean abstract
• Clear criminal record
• English proficiency, written and spoken

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At OnSide, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customerfocus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. Wedon’tuse artificial intelligence to screen, assess, or select applicants for this role.