Contents Technician II

Kibbi Technologies Inc.; Calgary; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP matching

Competitive pay

Job summary

First Onsite is seeking a Contents Crew Lead to restore items affected by fire, water and mold while guiding teammates and mastering specialized equipment. You’ll track contents, photograph artifacts, and keep detailed records to ensure quality and safety on every project.

The role emphasizes mentoring, problem-solving, and leading by example in a fast-paced restoration environment across Canada. A valid driver’s license and relevant certifications are required.

Qualifications

• Minimum 1 year of experience in restoration or emergency services.
• Certifications required: WRT, FSRT, OCT.
• Valid driver's license with clean abstract.

Responsibilities

• Restore items affected by fire, water, and mold.
• Mentor Contents Technician I team members and guide crew.
• Operate advanced cleaning systems and restoration equipment.
• Track and photograph contents; maintain meticulous records.
• Ensure safe, efficient, and quality-focused project execution.

Skills

Attention to detail

Team collaboration

Mentoring others

Problem solving

Physical endurance

Education

Water Damage Restoration Technician (WRT)

Fire and Smoke Restoration Technician (FSRT)

Odor Control Technician (OCT)

Commercial Carpet Cleaning (CCT)

Carpet Repair and Reinstallation (RRT)

Upholstery and Fabric Cleaning (UFT)

Applied Microbial Remediation (AMRT)

Tools

Microsoft Office Suite

Mobile devices and apps

Job description

If you enjoy hands-on work, learning advanced restoration techniques, and mentoring others, this is the role for you. As a Contents Crew Lead (Internally known as Contents Technician II), you'll play a key part in helping people recover what matters most. You'll take pride in restoring items affected by fire, water, and mold while guiding teammates, mastering specialized equipment, and making a real impact on every project.

A DAY IN THE LIFE OF A CONTENTS CREW LEAD

As a Contents Crew Lead, no two days are ever the same. One morning you might be restoring treasured family photos, and by afternoon you could be cleaning specialized equipment or mentoring a new team member. You roll up your sleeves and dive into each job with focus and pride, using advanced tools and cleaning systems to bring belongings back to life. You track and photograph contents, keep meticulous records, and make sure every item is handled with care. You troubleshoot, problem-solve, and stay one step ahead to keep projects on schedule. You take ownership of your work and lead by example, creating a positive, efficient, and safe environment for your team. Every day, your skill, energy, and attention to detail help turn chaos into calm for clients when they need it most.

Qualifications

• Minimum 1 year of experience in restoration, emergency services, or a related field
• Strong knowledge of cleaning methods for fire, water, and mold restoration
• Experience operating Ozone and Hydroxyl machines or similar restoration equipment
• Excellent attention to detail with strong organizational and teamwork skills
• Ability to guide and support Contents Technician I team members
• Proficient in Microsoft Office Suite and comfortable using mobile devices and apps
• Certifications required: Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT)
• Additional certifications considered an asset: Commercial Carpet Cleaning (CCT), Carpet Repair and Reinstallation (RRT), Upholstery and Fabric Cleaning (UFT), and Applied Microbial Remediation (AMRT)
• Valid driver's license and clean driving abstract
• Must be able to participate in a rotating on-call schedule
• Ability to complete work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

Salary: $25 - $30 per hour