Content Designer

Insight Global; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Une entreprise de premier plan dans le secteur des services bancaires cherche un Content Designer pour créer des expériences clients engageantes. Le candidat idéal travaillera avec une équipe dynamique, selon les besoins de divers produits, tout en assurant un développement de contenu de haute qualité via une collaboration étroite.

Qualifications

• Expérience en gestion de contenu et collaboration avec des partenaires.
• Compétences en organisation et gestion des parties prenantes requises.
• Capacité à participer à des sprints de contenu et à innover dans les projets.

Responsibilities

• Collaborer avec divers partenaires produits pour un développement de contenu organisé.
• Gérer les mises à jour de contenu tout en supervisant la gestion des arriérés.
• Travailler avec des chercheurs UX pour améliorer l'expérience utilisateur.

Skills

Organizational Skills

Stakeholder Management

Collaboration

Content Development

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$40.00/hr - CA$55.00/hr

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Job Description

We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a diverse product portfolio, including sales journeys, public websites, secure sites, and sustainable banking initiatives. You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.

Responsibilities:

• Collaborate with different product partners and designers across various portfolios, ensuring organized and cohesive content development.
• Utilize shared Excel documents to collect, review, and manage chatbot-related content submissions.
• Engage with stakeholders and the development team to gain feedback on content.
• Liaise with Product Owners (POs) and content strategists in building out customer experiences tailored for each product group.
• Participate actively in content and design sprints, bringing innovation and creativity to the forefront of all projects.
• Work alongside UX Researchers to enhance user experience through data-driven insights.
• Manage the tracking of content updates efficiently while overseeing backlog management for submitted contents.

Seniority level

• Associate

Employment type

• Contract

Job function

• Art/Creative

Industries

• Staffing and Recruiting

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