Content Designer

Aquent; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Join a distinguished financial institution as a Content Designer. In this hybrid role, you’ll develop content strategies to influence digital experiences, collaborate with teams, and ensure client-focused content aligns with user expectations. Ideal candidate has a strong writing background and problem-solving skills.

Benefits

Subsidized health, vision, and dental plans

Paid sick leave

Retirement plans with a match

Free online training through Aquent Gymnasium

Qualifications

• Minimum of 4 years of writing experience in a creative agency or in-house creative team.
• Exceptional problem-solving and critical thinking skills.

Responsibilities

• Develop content strategies addressing client needs in digital products.
• Lead design activities and champion content design standards.
• Advocate for client needs in product design discussions.

Skills

Problem-solving

Critical thinking

Education

Post-secondary education (University degree or college diploma)

Job description

Toronto; Hybrid in office 3 days per week

Shape the future of digital conversations with a leading financial institution! As a Content Designer, you’ll craft compelling narratives across digital products, influencing how millions engage with essential financial services. Partnering with Aquent, a global leader in connecting top talent with the world’s biggest brands, this role offers an unparalleled opportunity to blend creativity, strategy, and user-centered design.
Be a key player in transforming how this financial giant communicates digitally. Collaborate with a passionate team to define the core value of digital products and ensure every client interaction, from promotional to transactional, resonates with purpose and clarity. Your expertise will bridge the gap between product functionality and client needs, creating seamless and engaging digital experiences.

This is a hybrid role, 3 days per week in the Toronto office, 2 days per week remote.

Responsibilities:

• Develop content strategies that address client needs and enhance understanding within digital products.
• Lead collaborative design activities and ideation sessions, fostering a shared vision among team members.
• Clearly articulate the rationale behind content strategies, providing expert guidance to product teams.
• Champion content design standards, tools, and processes, ensuring consistency and quality across the organization.
• Advocate for client needs, representing their interests in product design discussions and ensuring content aligns with user expectations.
• Craft compelling, client-focused content, including labels, explanatory text, metadata, and support materials.
• Collaborate with cross-functional teams to shape non-textual content, such as iconography, graphics, and imagery.
• Apply Inclusive Design principles to content creation, ensuring accessibility for all users.
• Partner with Legal and Compliance teams to ensure content adheres to regulatory requirements.
• Meticulously manage content documentation and sharing throughout its lifecycle.
• Collaborate with researchers to define research objectives and test content effectiveness.
• Conduct competitive content audits and research to inform design and business goals.

Must-Have Qualifications:

• Post-secondary education, ideally a university degree or college diploma
• Minimum of 4 years of writing experience in a creative agency or in-house creative team
• Exceptional problem-solving and critical thinking skills

Nice-to-Have Qualifications:

• French language proficiency
• Working knowledge of accessibility standards and implementation methods
• Understanding of design and technology trends

The target hiring compensation range for this role is C$48to C$54 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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Client Description

Are you ready to join a distinguished financial institution that is committed to empowering clients and communities? Our client is a leading provider of banking and financial services, renowned for its customer-centric approach and innovative solutions. With a rich history of success and a strong focus on diversity and inclusion, our client is dedicated to building a better future for all. Join us in our mission to make a positive impact and drive meaningful change.