Consumer Research Associate (Remote)

GL Inc; Abbotsford; Remote; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Annual bonus program

Benefits package

Employer matched pension

Team discount on purchases

Co-op Membership with dividend

Education Assistance

Learning opportunities

Job summary

Otter Co-op in Abbotsford invites applications for a Retail Store Operations role. You will deliver exceptional customer service, share product knowledge, and engage customers with promotions while helping maintain attractive store presentations.

We value strong interpersonal skills, the ability to multitask in a busy environment, and a willingness to lift up to 50 lbs. This position is based at our Retail Centre and may require travel to other sites as needed.

Qualifications

• Retail experience is an asset.
• Demonstrated interest in fashion.
• Strong customer service skills.
• Strong interpersonal and communication skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide exceptional customer service and create long-term relationships with our guests.
• Understand guest wardrobe needs and provide product expertise
• Provide in-depth product knowledge
• Provide guests with promotions and event information that is directly related to the department
• Assist in product and visual merchandising
• Ensure area is neat and tidy, putting merchandise away in a timely manner
• Contribute to the Team in living our Corporate Values of Integrity, Community and Excellence
• Perform other duties as assigned

Skills

Customer service

Interpersonal communication

Ability to work in busy environment

Job description

Who we are:

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 103 years in business and over 600 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in.

We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill, two bulk petroleum facilities, the Highwayman Pub in Abbotsford, and multiple gas station/convenience stores.

What you’ll do:

• Provide exceptional customer service and create long-term relationships with our guests
• Understand guest wardrobe needs and provide product expertise
• Provide in-depth product knowledge
• Provide guests with promotions and event information that is directly related to the department
• Assist in product and visual merchandising
• Ensure area is neat and tidy, putting merchandise away in a timely manner
• Contribute to the Team in living our Corporate Values of Integrity, Community and Excellence
• Perform other duties as assigned

Why it matters: Our team provides a range of products and services to support our member-owners.

Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

• You are looking for a career in Retail Store Operations
• Previous retail experience is an asset
• Demonstrated interest in fashion
• Strong customer service skills
• Strong interpersonal and communication skills
• Motivation and ability to work in a busy environment is required
• Able to perform physical job duties including lifting, pushing and pulling up to 50 lbs.

Must be available 7 days a week to work a variety of shifts that include early mornings, afternoons, and/or late evenings. This position is based out of our Retail Centre, though it may require on some occasions to travel and work at other locations as business needs arise.

What’s in it for you:

• Competitive Wages
• Wage increases based on hours worked & meeting expectations in the position
• Annual bonus program for all eligible team members
• For eligible positions: comprehensive benefits package and an employer matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co-op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Posting date: August 11, 2026 Wage at time of posting: $18.25 to $21.15 hourly .