Consumables Specialist: Customer Service & Merchandising

Walmart; Trail; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Trail, BC is hiring a Consumables Associate to support a high-volume retail flow, stock and process merchandise from backroom to salesfloor, and assist customers with their shopping needs in a safe, clean environment.

You will greet customers, promote products, handle stock and returns, and work as part of a team to maintain displays and pricing. Minimum pay starts at 18.40 CAD per hour.

Qualifications

• Age – 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Job description

Walmart Canada in Trail, BC is hiring a Consumables Associate to support a high-volume retail flow, stock and process merchandise from backroom to salesfloor, and assist customers with their shopping needs in a safe, clean environment.

You will greet customers, promote products, handle stock and returns, and work as part of a team to maintain displays and pricing. Minimum pay starts at 18.40 CAD per hour.