Consumables Associate: Customer Service Champion

Walmart; Medicine Hat; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to contribute to high-volume, fast-paced flow from backroom to salesfloor. You’ll work as part of a team to stock and process merchandise and assist customers with their shopping needs in a safe, clean environment.

The role emphasizes customer service, merchandise presentation, and adherence to company policies. Minimum age is 16, and pay starts at 16.15 per hour in Medicine Hat, AB.

Qualifications

• Age - 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Stocking merchandise

Merchandise presentation

Job description

Walmart Canada is seeking a Consumables Associate to contribute to high-volume, fast-paced flow from backroom to salesfloor. You’ll work as part of a team to stock and process merchandise and assist customers with their shopping needs in a safe, clean environment.

The role emphasizes customer service, merchandise presentation, and adherence to company policies. Minimum age is 16, and pay starts at 16.15 per hour in Medicine Hat, AB.