Consumables Associate - Customer Service & Merchandising

Walmart; Trois-Rivières; Hybrid; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Trois-Rivières is seeking a Consumables Associate to support a fast-paced store by stocking shelves, moving merchandise from backroom to sales floor, and assisting customers. This role emphasizes friendly service and teamwork in a safe, clean environment.

You will greet shoppers, promote products, resolve issues, maintain attractive displays, and handle returns and paperwork as required, following company policies and procedures.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada in Trois-Rivières is seeking a Consumables Associate to support a fast-paced store by stocking shelves, moving merchandise from backroom to sales floor, and assisting customers. This role emphasizes friendly service and teamwork in a safe, clean environment.

You will greet shoppers, promote products, resolve issues, maintain attractive displays, and handle returns and paperwork as required, following company policies and procedures.