Conseiller Ventes Projets — Service & Solutions

The Home Depot, Inc.; Boisbriand; On-site; CAD 21,000 - 26,000; Full time

Job summary

The Home Depot in Boisbriand is seeking a Sales Associate to help customers with their home improvement needs, using friendly service and solid product knowledge. You will guide customers to the right solutions and support them throughout their project journey.

You will work with team members across departments, promote services like Tool Rental and Pro Desk, maintain in-store presentation, and continually learn about products to assist customers effectively.

Qualifications

• Customer service-focused with ability to assess customer needs.
• Knowledge of product features and related items to complete a project.
• Ability to greet, engage, and thank customers in the store.

Responsibilities

• Follow GET Model: Greeting, Engaging, and Thanking the customer.
• Escort customers to appropriate merchandise across departments.
• Ask open-ended questions to determine needs and level of expertise.
• Promote services such as Special Services, Tool Rental, Pro Desk, Pro Services.
• Discuss options (good, better, best) and suggest related items/services outside of department.
• Educate customers about the whole project.
• Execute daily stock maintenance: signed, displayed, and clean.
• Maintain knowledge of products in department and adjacent departments.

Skills

Interpersonal Skills

Education

High School Diploma or equivalent

Job description

The Home Depot in Boisbriand is seeking a Sales Associate to help customers with their home improvement needs, using friendly service and solid product knowledge. You will guide customers to the right solutions and support them throughout their project journey.

You will work with team members across departments, promote services like Tool Rental and Pro Desk, maintain in-store presentation, and continually learn about products to assist customers effectively.