Conseiller, Télésolutions

Intact Financial Corporation; Montreal; Hybrid; CAD 37,000 - 46,000; Full time

Benefits offered by this job

Hybrid work model

Annual bonus target (up to 5% of base)

Employee Share Purchase Plan (ESPP)

Pension with guaranteed lifetime annu

Job summary

Intact Financial Corporation in Montreal is hiring bilingual telesolutions advisors for a full-time, hybrid role. The schedule runs Monday to Friday, 11am–7pm, with potential 35 or 40 hours and a 6% evening shift bonus for shifts ending after 7pm.

As a new member of a growing team, you will call clients, build relationships, and promote insurance products while adapting to evolving services and policies. A DES or equivalent is required, with strong French and English communication expectations.

Qualifications

• DES or equivalent required.
• Bilingual French and English required; service to English-speaking clients regularly.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong communication and persuasion skills.
• Team player and adaptable to changes in products, services or policies.
• Dynamic and energetic applicant.
• No prior Canada work experience required, but eligibility to work in Canada.

Responsibilities

• Call existing and potential clients to gauge interest in discussing needs with a certified agent.
• Build strong client relationships to transfer to certified agents promptly.
• Promote our products and services and act as a brand ambassador.
• Participate in team projects.

Skills

Bilingual (FR/EN)

Education

High school diploma (DES) or equivalent

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model

Possibility to purchase up to 5 extra days off per year

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to): 37,400 - 45,700

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 5%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Nous cherchons des Conseillers bilingues, Télésolutions à temps plein pour notre équipe grandissante!

Postes disponibles dès le 30 novembre 2026.

Horaire: Du Lundi au Vendredi de 11h à 19h . (35H OU 40H) (admissible à la prime de soir de 6 % pour les quarts se terminant à 19 h ou plus tard)

Ce poste hybride est disponible dans nos bureaux de Montréal (2020, Boul. Robert-Bourassa) .

Ce que vous accomplirez chez nous :

• Appeler des clients existants et potentiels pour sonder leur intérêt à discuter de leurs besoins en assurance, maintenant ou plus tard, avec un agent certifié.
• Établir des relations solides avec les clients pour les transférer à des agents certifiés dans les meilleurs délais.
• Promouvoir nos produits et services et être un fidèle ambassadeur de la marque.
• Prendre part à des projets au sein de votre équipe.

Ce que vous mettrez à profit :

• Diplôme d'études secondaires (DES) ou son équivalence.
• Bilinguisme (français et anglais) obligatoire. Nécessite de faire des appels et de fournir une prestation de services à une clientèle anglophone sur une base régulière.
• Capacité à gérer efficacement plusieurs tâches et priorités dans un environnement souvent rapide.
• Excellente aptitude pour la communication et la persuasion.
• Esprit d'équipe.
• Capacité à s'adapter aux changements dans les produits, les services ou les politiques de l'entreprise.
• Dynamique et énergique.
• Aucune expérience de travail au Canada requise, mais nécessité d'avoir l'autorisation de travailler au Canada.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.