Config Tech II

TekWissen LLC; Montreal; On-site; CAD 45,000 - 67,000; Part time

Job summary

TekWissen Group is seeking a Config Tech II for a 5-month temporary onsite assignment in Montreal, QC. The role involves unpacking CPUs, installing hardware and software to default or custom specs, testing configurations and documenting installations for warranty and billing purposes.

Responsibilities include troubleshooting, following configuration sheets, and collaborating with Lead Technicians. Requires 3-5 years of experience. TekWissen Group promotes workforce diversity.

Qualifications

• Requires 3 - 5 years experience.

Responsibilities

• Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
• Tests configured systems for appropriate functioning and troubleshoots for any errors found.
• Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
• Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets).
• Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, III.
• Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures.
• Researches hardware and software literature to keep abreast on new product/service developments and announcements.
• Works with Lead Technicians on difficult to solve problems or configurations.

Job description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Job Title: Config Tech II
Location: Montreal, QC H1Z 4J2
Duration: 5 Months
Job Type: Temporary Assignment
Work Type: Onsite

Job Description

• Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
• Tests configured systems for appropriate functioning and troubleshoots for any errors found.
• Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
• Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets).
• Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, III.
• Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures.
• Researches hardware and software literature to keep abreast on new product/service developments and announcements.
• Works with Lead Technicians on difficult to solve problems or configurations.

Requirements

• Requires 3 - 5 years experience.

TekWissen Group is an equal opportunity employer supporting workforce diversity.