Condo Site Administrator – Resident Support & Operations

FirstService Residential Canada; Toronto; On-site; CAD 45,000 - 48,000; Full time

Benefits offered by this job

Health Spending Account

Work perks

Job summary

FirstService Residential Canada seeks a Condominium Site Administrator to support association management at a condo complex. You will handle notices, correspondence, resident inquiries, and coordinate with owners, vendors and the board.

Responsibilities include processing notices, managing mail, arranging meetings, tracking insurance certificates, and responding to emergencies. The role requires strong English communication, excellent organizational skills and attention to detail; occasional

Qualifications

• High School Diploma required.
• Excellent time management, organizational and problem-solving skills.
• Excellent interpersonal, phone and customer service skills.
• Ability to establish strong relationships with owners, vendors, coworkers etc.
• Proficient English speaking and writing skills.
• Excellent computer skills.
• Proactive problem and solutions recognition.
• Strong detail orientation.

Responsibilities

• Prepare notices, letters and correspondences as needed
• Obtain mail and distribute it accordingly
• Obtain security reports and review for further investigation
• Book party rooms and collect money as per policy
• Book elevators for deliveries and move-in/move-outs
• Attend to resident inquiries and follow up in timely manner
• Provide Status Certificates Request forms to owners
• Respond to emergency situations in timely manner
• Keep track of insurance certificate requests
• Maintain insurance records books for both vendors and unit owners
• Set up meetings for Board Approval process.

Skills

Time management

Interpersonal skills

Customer service

Problem-solving

Attention to detail

Education

High School Diploma

Job description

FirstService Residential Canada seeks a Condominium Site Administrator to support association management at a condo complex. You will handle notices, correspondence, resident inquiries, and coordinate with owners, vendors and the board.

Responsibilities include processing notices, managing mail, arranging meetings, tracking insurance certificates, and responding to emergencies. The role requires strong English communication, excellent organizational skills and attention to detail; occasional