Concessions Manager

Aramark Canada; Halifax; On-site; CAD 45,000 - 65,000; Full time

Job summary

Aramark Sports + Entertainment at the Scotiabank Centre in Halifax, Nova Scotia, seeks a Concessions Manager to oversee on-concourse operations during all events. You’ll manage a team, schedule staff, and insure standards for food & beverage service while upholding regulatory compliance, including alcohol service.

You will report to the Concessions Director and lead initiatives to improve fan experience, safety, and cost controls in a fast-paced arena setting.

Qualifications

• At least 2 years of related experience in management or supervisor role.
• Experience in special events or high-volume food and beverage within hospitality.
• Excellent communication and organizational skills.
• Comfortable working in a collaborative team dynamic.
• Food Handlers and Alcohol Service Certifications as required.
• Ability to lift up to 50 lbs. and stand for extended periods.

Responsibilities

• Train and supervise staff, and recognize high performance.
• Schedule events and manage labor using ReadyOn.
• Process daily payroll via Kronos and maintain time records.
• Keep updated employee files and required certifications for safety and alcohol service.
• Enforce health, safety, and company policy standards across the team.
• Drive cost controls, inventory accuracy, and quality standards for service.

Skills

Leadership

Communication

Organizational skills

Team collaboration

Compliance awareness

Tools

Kronos

ReadyOn

Job description

Job Description

Aramark Sports + Entertainment is looking to hire a

Aramark Sports + Entertainment is looking to hire a Concessions Manager at the Scotiabank Centre in Halifax, Nova Scotia.

Scotiabank Centre is the largest multipurpose facility in Atlantic Canada and the hub for major events in Nova Scotia. As the region's premier venue for sports and entertainment, our facility is proudly home to the Halifax Mooseheads, the Royal Nova Scotia International Tattoo, and the Halifax Thunderbirds.

WHO YOU ARE: As a Concessions Manager, you will oversee concessions operations on the concourse to support all events at the arena. You will report to the Concessions Director, while directing a team of supervisors. Together, you will ensure all staff are properly trained and scheduled to exceed fan expectations. Your primary focus will be monitoring all aspects of food and beverage service, with a keen eye to identifying opportunities to improve efficiency and fan experience. You will be a key factor in ensuring compliance to company, municipal and provincial regulatory standards including, but not limited to, Alcohol Compliance. You will work with all stakeholders to ensure a high-quality standard for Inventory management and cost controls.

Job Responsibilities

• o Ensure entire team is trained and reward and recognize employees
• Manage all aspects of event scheduling and labor management through the ReadyOn application
• Manage daily and weekly payroll through the Kronos application
• Maintain an effective electronic and manual filing system ensuring employee information is up to date and accurate, including required certifications for alcohol service, general health and safety and policy compliance.
• Be a leader with progressive discipline to ensure optimum standards and compliance to Aramark expectations and standards.
• As champion of the Health and Safety committee you will work to ensure the safest working environment for all team members.
• Bring value through efficient operations, appropriate cost controls, and profit management
• Be in tune with the ever-changing needs of the clients and identify opportunities for adjustments in operations
• Delivery client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
• Supervise team regarding production, quality and control

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact on our employees and for our customers. To meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• At least 2 years of related experience in management or supervisor role required
• Proven experience in special events or high-volume food and beverage within the hospitality industry, particularly in a bar or beverage-related role.
• Must have excellent communication and organizational skills
• Must be comfortable working in a collaborative team dynamic
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time

Must have availability to work event-based hours including evening, weekend, and potentially holiday hours.

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About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.