Club Bell Runner-Busser

Aramark Canada; Ottawa; On-site; CAD 19,000 - 25,000; Part time

Job summary

Aramark Canada in Ottawa is seeking seasonal part-time Runner/Bussers for Club Bell to deliver high-end food & beverage service during Ottawa Senators & Ottawa Charge games and events. You will work with the Club Bell Manager and Event Leads to create memorable guest experiences in a fast-paced arena environment.

The role requires flexibility to work days, evenings, weekends, some mornings, and holidays. Prior VIP service experience and Smart Serve certification are preferred; French is an

Qualifications

• Flexibility to work days, evenings, weekends, some mornings and holidays for Ottawa Senators & Ottawa Charge games and events.
• Experience in fast-paced, VIP elevated environment preferred.
• Strong guest service skills with VIP clientele.
• Knowledge of French is an asset.

Responsibilities

• Perform opening and closing duties as directed by the Club Bell Manager or Lead.
• Assist with setup, execution, and teardown of the main buffet line and action stations.
• Maintain cleanliness and order in prep and service areas.
• Keep food and coffee service areas replenished and debris-free during events.
• Assist with dessert transitions on the buffet between courses.
• Work closely with culinary team and communicate clearly.
• Assist with clearing dishes from suites and loge seats as needed.
• Follow safety and sanitation standards and log temperatures as required.

Skills

VIP guest service

Flexible schedule

Stays composed under pressure

Attention to detail

Professional appearance

Education

Smart Serve Certification

Job description

Job Description

Time to start your career! This is your moment to shine. We're hiring seasonal part-time hourly Runner/Bussers in Club Bell to join our passionate food & beverage Team.

Job Description

Time to start your career! This is your moment to shine. We're hiring seasonal part-time hourly Runner/Bussers in Club Bell to join our passionate food & beverage Team.

Alongside the Club Bell Manager and Event Day Leads, you'll be responsible for providing best in class experiences to our high-profile guests. We can't wait to see your growth, all while igniting your passion and pursuing what matters to you.

This is a front-line position responsible for providing outstanding food and beverage service to our high-end clientele in Club Bell at Canadian Tire Centre. Reporting directly to the Club Bell Manager the Runner/Busser works with the team to create memorable experiences for our guests.

Job Responsibilities

OPERATIONS

• Perform opening and closing duties as directed by the Club Bell Manager or Lead.
• Assist with set up, execution, and tear down of the main buffet line and action stations
• Able to work under pressure with a calm demeanor in an often-loud kitchen and arena environment
• Main focus on event days is to keep all items in all food and coffee service areas replenished and clear of debris
• Assist with switching from main dinner to desserts on the buffet in a timely and organized manner
• Work closely with culinary team and communicate clearly
• Ensure your work location in the designated prep area is always kept clean and orderly.
• Become educated with all menu items and be able to assist guests with questions pertaining to food allergies and sensitivities
• Sort dishware & cutlery properly, fold napkins and assist with resetting tables
• When required, assist with keeping suites and side bars clean, help restock fridges, and organize dishes in the dish washing area
• May be asked to assist the servers with clearing dishes from suites & loge seats
• Bring all linens, garbage, compost and recyclable materials down to the recycling room at the end of each event

Assist With Banquets And Special Catered Functions When Required

FOOD & WORKPLACE SAFETY

• Safety First every day. To have a workplace operation with zero incidents or injuries is a primary focus and goal by management and the corporation.
• Maintain a sanitary department following health & safety codes and regulations.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Maintain a safe and hazard-free working environment and work with Manager and Leads to address any safety concerns
• Ensure all food/safety temperature logs are completed with appropriate corrective action, as necessary

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our operational commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications

Ideal candidate has a flexible schedule to work daytime, evenings, weekends, some mornings, and holidays for all Ottawa Senators & Ottawa Charge Hockey games and other events as required

• Experience in a fast-paced, high-energy, VIP elevated environment is desired
• Must read, write, and understand verbal instructions in English. Knowledge of French is an asset.
• Excellent Guest Service Skills interacting with VIP Clientele
• High attention to detail
• Maintain emotional control under stress
• Must possess strong organizational and communication skills
• Enjoys working in a lively, fast-paced environment
• Well-groomed and professional attire (follow Aramark standards for uniform and grooming)
• Be available to assist with occasional morning, night, and weekend events for additional catering events as they arise.
• Knowledge of Food and Beverage preparation and presentation for VIP setups is an asset
• Must hold Smart Serve Certification

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.