Computer Technician

EmploisTI, Inc.; Nord-du-Québec; On-site; CAD 38,000 - 51,000; Full time

Job summary

EmploisTI, Inc. is seeking a Computer Technician to maintain network and wireless equipment, install software, and prepare computers for shipment to schools. The role includes drafting procedures and user guides, training users, and providing technical support to staff.

Under supervision of the Project Manager, you will assist analysts and participate in testing and implementing solutions. Schedule is 35 hours per week, Monday to Friday, with a salary per the AENQ agreement.

Qualifications

• Diploma of Collegial Studies (DEC) in computer technology or equivalent.
• Fluent knowledge of two of the three Board languages (Inuktitut, French, English).
• Knowledge of Mac OS; Office 365; deployment using SCCM are assets.

Responsibilities

• Maintain and repair network and wireless equipment.
• Install software and prepare computers for shipment to schools.
• Draft operational procedures for computer systems under responsibility.
• Draft user guides and train users.
• Provide technical and office support to staff; assist analysts and participate in testing and implementation of solutions.

Skills

Languages (Inuktitut, French, English)

Initiative / autonomous

Customer focus

Education

DEC in computer technology

Tools

Mac OS

Office 365

SCCM

Job description

Under the supervision of the Project Manager of Information and Technology Services, the Computer Technician is responsible for the following tasks:

FUNCTION & DUTIES:

• Ensure the maintenance and repair of network and wireless equipment;
• Install software and prepare computers for shipment to schools;
• Draft operational procedures for computer systems under its responsibility;
• Draft user guides and train users;
• Provide technical and office support to office and school staff;
• Assist the analyst, participate in the testing and implementation of technological solutions;
• Perform any task related to the position or requested by the immediate superior.

QUALIFICATIONS:

Diploma of Collegial Studies (D.E.C.) in computer technology or equivalent.

The Board may, at its discretion, waive any or all of the afore-mentioned qualifications if it finds a suitable candidate who is a beneficiary of the James Bay and Northern Québec Agreement (JBNQA) and who accepts, as a condition of employment, to follow a training plan determined by the Board.

REQUIREMENTS:

• Fluent knowledge of two of the three working languages of the Board (Inuktitut, French, English);
• Sense of initiative, autonomous and client-oriented;
• Knowledge of Mac OS in addition to Office 365 experience, deployment of operating systems and applications using SCCM are assets.

WORK SCHEDULE:

35 hours per week from Monday to Friday.

CLASSIFICATION / SALARY / BENEFITS:

In accordance with the AENQ collective agreement for support staff, this position belongs to job category 4204: from $27.75 to $37.04 an hour depending on qualification and experience. All benefits are prorated based on the percentage of the task.