Computer Install Technician

Microserve; Edmonton; On-site; CAD 25,000 - 36,000; Part time

Job summary

Microserve in Edmonton, AB is seeking a part-time Computer Install Technician for a 4-month fixed-term role. The position involves deploying and retiring IT hardware, configuring software, and providing training and support for PCs, laptops, printers, and peripherals in client environments.

Ideal candidates have a High School Diploma or technical college diploma, 1 year IT experience, and strong customer-service skills.

Qualifications

• High school diploma or GED; technical coursework preferred.
• Experience with computers, electronics, or mechanics is a plus.
• 1 year IT environment experience; customer-facing work desirable.
• Desire to work in enterprise IT settings; A+ or vendor certs are assets.

Responsibilities

• Deploy and retire IT hardware at client sites or in-branch environments.
• Configure software and transfer settings or data as needed.
• Install printers and peripherals; provide training and support.
• Troubleshoot software and hardware; image workstations for deployments.
• Record-keeping and asset management; assist other departments as needed.

Skills

High School Diploma

Customer service

Windows knowledge

PC hardware

PC assembly/repair

Driver's license

Criminal record check

Own vehicle access

Training/presentation

Education

College Diploma / Associate Degree (technical field)

High School Diploma / GED

Job description

Computer Install Technician (4 Months - Casual)

Location: Edmonton, AB

Opportunity at Microserve

Position Overview

Microserve is looking for a Computer Install Technician to join our team in Edmonton, AB. This role is perfect for someone who is looking for casual work as this is not a full-time permanent role, rather it is a 4-month fixed term agreement.

The Computer Install Technician is responsible for deploying and retiring IT hardware in our branch or client environments. This may involve physical installation, transfer of settings or data, installation and configuration of software, or training and support for PCs, Laptops, Printers, and Peripherals. This position may require travel and presence on client sites such as healthcare, government, and post-secondary institutions.

Responsibilities

• Software and network configuration and troubleshooting
• Software installation
• Printer/peripheral installation
• Diagnose, repair, and upgrade PC software and equipment
• Image workstation for new deployments
• Respond to customer inquiries
• Record-keeping and asset management
• Support other departments as necessary, depending on workload
• Work proactively to ensure that services delivery is aligned to the client needs
• Delivering computer and/or printer orientation

Skills & Qualifications

• Minimum: High School Diploma / GED (experience with computers, electronics, mechanics, etc. is desired)
• Ability to establish and maintain positive customer service
• Preferred: College Diploma / Associate Degree (technical field) or equivalent certification
• 1 year of experience in an enterprise/business IT environment
• Knowledge of desktop hardware, preferably from an enterprise or business environment
• Knowledge of software installation and troubleshooting in a Windows environment
• Experience in PC assembly or repair
• CompTIA A+ Certification (or similar) is considered an asset
• Vendor-specific hardware certification is desired
• Presentation and training skills is an asset
• Must be able to lift 50 lbs.
• Must be able to pass a criminal record check (CPIC)
• Must have driver’s license and access to own vehicle

Corporate Responsibility

Employee will understand, meet, and live our core values

We Sweep Floors, Openness, Flexibility, Not Stuffy, Customer Driven

About Us

Microserve is an industry leading provider of IT services and solutions to Canadian organizations. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 500 team members, and we’re one of the largest technology solutions providers in Canada. Our 30+ years of continued success and growth stem from our commitment to long term client relationships, adaptability to continuous changes in the IT industry, and our amazing people.