Computer Hardware Technician

Kelly; Fort Saskatchewan; On-site; CAD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking an IT/Digital Hardware Technician to support their technology infrastructure. In this role, you'll maintain and troubleshoot hardware and software systems for rugged devices while ensuring seamless operation of digital platforms. The position involves providing technical support, managing device inventories, and collaborating with various teams to integrate new technology solutions. This contract role offers an exciting opportunity to work in a dynamic environment and make a significant impact. Join us to enhance your skills and contribute to meaningful projects in the chemical manufacturing industry.

Benefits

Healthcare fully covered

11 paid statutory holidays

Vacation pay plan

Qualifications

• High school diploma plus Journeyman Certificate or 2-year degree preferred.
• Minimum 2 years of relevant IT or hardware experience required.

Responsibilities

• Provide on-site technical support for rugged devices.
• Manage inventory and ordering of devices and parts.
• Train users on device usage and maintenance.

Skills

Troubleshooting

Problem-solving

Technical Support

Device Management

Education

High school diploma or equivalent

Journeyman Certificate or 2-year degree

Tools

PPE and safety equipment

Job description

Exciting news, Kelly is currently hiring for an IT/Digital Hardware Technician role with Dow chemical - Onsite at Dow Fort Saskatchewan, AB Site!

Title: IT/Digital Hardware Technician

Contract role: 12+ months

Location onsite: Dow Fort Saskatchewan, AB (Onsite)

Shift Schedule: 9/80 or 4/10

We are seeking a highly skilled and motivated IT/Digital Technician to support our growing technology infrastructure. In this role, you will be responsible for maintaining and troubleshooting hardware and software systems for portable, rugged, hazard rated devices. Ensuring seamless operation of our digital platforms and apps and providing technical support to our staff. If you have a passion for technology, excellent troubleshooting and problem-solving skills, and a desire to work in an innovative environment, we would love to hear from you!

Responsibilities / Duties

1. Assist Tech Users: Provide on-site technical support for rugged (hazard-rated) devices.
2. Innovation and Growth: Work with Dow’s Business IT/OT teams to trial and integrate new technology solutions into daily operations and maintenance activities.
3. Device Management: Inventory management for new and existing devices and assets. Including device initialization and app management.
4. Order Management: Manage approvals and track the ordering of new and replacement devices and parts.
5. Collaboration: Work closely with contractors and employees from operations, maintenance and turnaround teams to ensure smooth operations of devices and communication networks.
6. Troubleshooting: Diagnose and resolve hardware issues promptly.
7. Documentation: Maintain accurate records of device help tickets, status, repairs, and orders.
8. Training: Train users on the proper use and maintenance of devices.
9. Compliance: Ensure all devices meet safety and regulatory standards.

Qualifications

1. Must have obtained a high school diploma/equivalent PLUS a Journeyman Certificate, OR two year degree (or higher). Study in the fields of digital literacy/IT, electrician or instrumentation is preferred. *In lieu of a Journeyman Certificate, a minimum of 5 years of relevant experience in the specified discipline may be considered equivalent.
2. A minimum of 2 years of relevant experience (i.e. IT, computer/instrumentation hardware, electrician etc.).
3. Ability to safely work in a plant environment: meet light physical demands – walking, stairs & ladder use, minimal work at elevated heights, and comfortably use PPE and safety equipment. Must be familiar with or open to training on proper equipment usage.

Kelly Benefits

• Healthcare fully covered, starting after 3 months of service and 100% paid by Kelly.
• 11 paid statutory holidays.
• Vacation pay plan.

If you meet the qualifications and are ready to take on this exciting role, we would love to hear from you. Join us to make a significant impact for our client, Dow Chemical, and gain valuable experience to further your career.

Apply today through Kelly Services!

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

Industries

Chemical Manufacturing