Compassionate Funeral Admin & Front Desk Lead

Arbor Memorial Inc.; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

Arbor Memorial Inc. in Scarborough, Ontario seeks a Funeral Branch Administrator to deliver outstanding service to families during difficult times.

You will handle accounts payable, payroll, data entry and front-desk support with professionalism. This full-time, permanent role offers growth opportunities within Arbor Memorial's caring culture, with supportive leadership, ongoing learning, and a robust benefits and pension program.

Qualifications

• Passion for customer care demonstrated in prior roles.
• Strong Microsoft Office skills (Word, Excel, Outlook, Access).
• Minimum two years of office administration experience.
• College diploma or equivalent.
• Reliable, independent and able to meet deadlines under pressure.
• Detail-oriented with strong data entry skills.
• Experience with contracts and recordkeeping is a plus.
• Demonstrates Arbor's values of compassion, integrity, trust, teamwork, belonging and excellence.

Responsibilities

• Provide outstanding customer service to families.
• Answer phones and greet customers.
• Perform accounts payable, payroll, data entry and other general administration tasks.

Skills

Customer care

MS Office

Data entry

Administrative support

Deadline-driven

Detail-oriented

Contracts experience

Arbor values alignment

Education

College diploma

Tools

Microsoft Office

Job description

Arbor Memorial Inc. in Scarborough, Ontario seeks a Funeral Branch Administrator to deliver outstanding service to families during difficult times.

You will handle accounts payable, payroll, data entry and front-desk support with professionalism. This full-time, permanent role offers growth opportunities within Arbor Memorial's caring culture, with supportive leadership, ongoing learning, and a robust benefits and pension program.