Funeral Branch Administrator

Arbor Memorial Inc.; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

Arbor Memorial Inc. in Scarborough, Ontario seeks a Funeral Branch Administrator to deliver outstanding service to families during difficult times.

You will handle accounts payable, payroll, data entry and front-desk support with professionalism. This full-time, permanent role offers growth opportunities within Arbor Memorial's caring culture, with supportive leadership, ongoing learning, and a robust benefits and pension program.

Qualifications

• Passion for customer care demonstrated in prior roles.
• Strong Microsoft Office skills (Word, Excel, Outlook, Access).
• Minimum two years of office administration experience.
• College diploma or equivalent.
• Reliable, independent and able to meet deadlines under pressure.
• Detail-oriented with strong data entry skills.
• Experience with contracts and recordkeeping is a plus.
• Demonstrates Arbor's values of compassion, integrity, trust, teamwork, belonging and excellence.

Responsibilities

• Provide outstanding customer service to families.
• Answer phones and greet customers.
• Perform accounts payable, payroll, data entry and other general administration tasks.

Skills

Customer care

MS Office

Data entry

Administrative support

Deadline-driven

Detail-oriented

Contracts experience

Arbor values alignment

Education

College diploma

Tools

Microsoft Office

Job description

Highland Funeral Home - Scarborough Chapel, Toronto, ON, CA

Salary Range: $55,000.00 To $60,000.00 Annually

Funeral Branch Administrator

How many careers value compassion the same way they do knowledge and expertise? We do things differently at Arbor Memorial. Here, we focus on caring for others, on empathy, and on celebrating people in personalized ways. You'll have our support as you serve families based on what matters most, every single day. You'll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible leaders.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

About this role

As a Funeral Branch Administrator at Highland Funeral Home located in Scarborough, Ontario, you will have the opportunity to provide outstanding customer service to the families we serve through the exemplary performance of administrative functions, including: accounts payable, payroll, data entry and front desk support.

Your opportunity for personal growth as a Funeral Branch Administrator and as a leader in the funeral profession awaits you here at Arbor Memorial.

Job Type: Full Time, Permanent

Vacancy Status: This is an upcoming vacancy, and we are actively recruiting for this role.

Key Qualifications and Demonstrated Abilities

• Passion for customer care, demonstrated in previous professional experiences.
• Strong computer skills in Microsoft Office including, but not limited to: Word, Excel, Outlook, Access, etc.
• At least two (2) years of previous office administration experience.
• College diploma or equivalent.
• Reliable and independent with a proven ability to work under pressure and meet deadlines in a timely and effective manner.
• Detail-oriented with strong administrative and data entry skills.
• Experience with contracts; preparation, processing, amendments and recordkeeping would be considered an asset.
• Exemplifies Arbor's values of compassion, integrity, trust, teamwork, belonging and excellence.

Responsibilities

• Providing outstanding customer service to the families we serve.
• Answering the telephone and greeting customers.
• Performing general office administration functions including accounts payable, payroll duties, data entry and various other administration tasks.

About Us

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter - join Arbor Memorial.

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.

Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position.