Community Support Workers

The Westman Group of Companies; Winnipeg; On-site; CAD 32,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program

Paid Sick Leave

Paid Vacation Leave

Ongoing training and professional dev.

Health and dental coverage

Vision insurance

Long-term disability insurance

Life insurance

Travel insurance

Company pension plan

Job summary

Family Dynamics is seeking a Community Support Worker to join the team at the Resource Centre. The role supports frontline community services, assists with programs, and helps create a welcoming and responsive presence within the centres.

The CSW works with the Family & Community Development Coordinator, participates in program planning, and contributes to a supportive team environment. There is a one-year term with potential extension and a Pathways Program for professional development.

Qualifications

• Demonstrated ability to work in a community setting and knowledge of community resources.
• Demonstrated professionalism and ability to maintain confidentiality.
• Ability to maintain boundaries when living and working in the community.
• Ability to engage with participants from diverse backgrounds with respect.
• Strong interpersonal and communication skills.
• Ability to work well in a team and with different people.
• Knowledge of child development and family dynamics.

Responsibilities

• Support daily operations of the Resource Centre to deliver programs.
• Create a welcoming, inclusive environment for participants and visitors.
• Collaborate with staff to plan and enhance Resource Centre programming.
• Greet visitors, answer calls, and handle general inquiries professionally.
• Assist participants by providing information and referrals as needed.
• Build trusting relationships while maintaining a safe environment.
• Supervise and engage children with age-appropriate activities.
• Facilitate drop-in services and core programs delivery.
• Assist with planning of specialized programs like Basics of Babysitting.
• Provide coverage for Resource Centre, child, and youth programming as required.
• Coordinate and distribute clothing donations and community resources.
• Participate in meetings and committees contributing ideas.
• Maintain program records and assist with newsletters and flyers.
• Help upkeep of spaces, organize materials, and assist with meals.

Skills

Community setting knowledge

Professionalism & confidentiality

Boundary management in dual roles

Cultural sensitivity

Interpersonal communication

Team collaboration

Child development knowledge

Job description

Location:Donwood Family Resource Centre,

Hours of Work : 24 hours a week (7:00a.m. - 11:00am Monday - Friday)

Location: Westgrove Family Resource Centre

Hours of Work: 24 hours a week (Tuesdays, Wednesdays, and Thursdays)

One year term with possibility of extension

The Community Support Worker (CSW) works alongside the Family & CommunityDevelopment Coordinator to provide frontline community support focused on buildingrelationships with community members, supporting daily centre operations, assisting withprograms and services, and creating a welcoming and responsive presence within theResource Centre.The CSW position is part of a Pathways Program, designed to both strengthen ResourceCentre services and provide professional development opportunities within thecommunity.

Duties

• Support the daily operations of the Resource Centre to ensure the effective delivery of programs and services.
• Create a welcoming, inclusive, and responsive environment for participants, families, and visitors.
• Work collaboratively with staff to plan, deliver, and enhance ResourceCentre programming.
• Greet visitors, answer and direct phone calls, and respond to general inquiries in a professional manner.
• Assist participants by providing information, addressing needs, and referring complex or specialized inquiries to the appropriate staff member.
• Build positive, trusting relationships while maintaining a safe, respectful, and inclusive environment.
• Supervise and engage children through age-appropriate activities and play.
• Facilitate drop-in services and support the delivery of core Resource Centre programs.
• Assist with the planning and facilitation of specialized programs, including Basics of Babysitting, Ready Set Solo, Bookmates, and preschool programming.
• Provide coverage and support for Resource Centre, child, and youth programming as required.
• Coordinate, organize, and distribute clothing donations and other community resources.
• Participate in team meetings, committees, and working groups by contributing ideas and supporting organizational initiatives.
• Maintain accurate program records and assist with the development and distribution of newsletters, community flyers, and other communication materials.
• Support the upkeep of the Resource Centre by organizing spaces, maintaining cleanliness, preparing program materials, and assisting with meal and snack preparation.

Knowledge Skills and Abilities

• Demonstratedability to work in a community setting and strong working knowledge
  of community resources
• Demonstrated ability to maintain professionalism and confidentiality
• Ability to maintain strong boundaries while working and living in the community; recognizing the
  challenge that comes with dual roles of a community member and a resource centre
  staff member
• Ability to demonstrate cultural sensitivity; being able to engage with participants from avariety of backgrounds with differing beliefs, values and experiences
• Strong interpersonal and communication skills
• Ability to work cooperatively within a team environment and with a broad array ofpeople
• Knowledge of child development, behavior management, family dynamics,interpersonal communication and conflict resolution.

At Family Dynamics, your well-being is our priority:

Supporting others also means supporting our team. We have you covered!

Positive and supportive work environment including active committees:

• Health and Safety;
• Diversity, Equity and Inclusion
• Psychological Health and Safety
• Manitoba Government Employees Union
• Health and dental coverage, vision, life insurance, long-term disability insurance and travel insurance, Company pension plan

Other Benefits:

• Employee Assistance Program
• Paid Sick Leave that accumulates upon hire
• Paid Vacation Leave that accumulates upon hire
• Ongoing training and opportunities for professional development.

Family Dynamics is committed to a diverse, inclusive and equitable workplace environment. We welcome applications from all women, racialized persons, indigenous persons, persons with disabilities and 2SLGBTQ+ persons to confidentially self- identify at the time of application. Applicants can request reasonable accommodations through all aspects of the selection and recruitment process. Please contact HR at [e-mail] to make those arrangements.

As a condition of employment, applicants will be required to provide a satisfactory criminal records check, including vulnerable sector search, and child abuse registry check, within 3 months of the present date.

We thank all applicants for their interest, but only those selected for an interview will be contacted.