Community Support Facilitator

Placements24; Kimberley; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Professional development

Job summary

Placements24 in Kimberley is seeking a proactive Community Support Facilitator to join the Community & Social Care team. The role blends fieldwork with remote administration, helping individuals and families access services such as housing, healthcare, and employment.

You will develop plans for self-sufficiency, assess needs, and coordinate with local partners to enhance service delivery in a flexible, community-focused environment.

Qualifications

• Relevant qualification in Social Work or related field.
• Minimum of 2 years of community support or case management experience.
• Strong knowledge of local Kimberley resources and support networks.
• Excellent interpersonal and communication skills.
• Ability to manage a caseload and maintain detailed records.
• Comfort with field and remote work and digital tools.

Responsibilities

• Assess clients to identify social, economic, and personal needs.
• Develop and implement individualized support plans.
• Connect clients to community resources and programs.
• Provide ongoing support and monitor progress.
• Maintain confidential client records in digital and paper form.
• Collaborate with partners to improve service coordination.

Job description

About the Role

Our client is seeking a proactive and caring Community Support Facilitator to join their Community & Social Care team based in Kimberley . This role is dedicated to assisting individuals and families within the community by providing practical support, guidance, and connection to essential services. You will work closely with clients to understand their needs, help them develop plans for self-sufficiency, and facilitate access to resources such as employment, housing, and healthcare. This hybrid position allows for a blend of community-based fieldwork and remote administrative tasks, offering a flexible and impactful career opportunity within the Northern Cape .

Key Responsibilities

• Conduct client assessments to identify social, economic, and personal needs.
• Develop and implement individualized support plans tailored to client goals.
• Facilitate client access to community resources, including social services, educational programs, and employment opportunities.
• Provide ongoing support and follow-up to ensure clients are meeting their objectives.
• Maintain accurate and confidential client records using both digital and paper-based systems.
• Collaborate with community partners and agencies to enhance service coordination and effectiveness.

Requirements

• Relevant qualification in Social Work, Community Development, or a related field.
• Minimum of 2 years of experience in a community support or case management role.
• Strong knowledge of local resources and support networks in Kimberley .
• Excellent interpersonal and communication skills, with the ability to connect with diverse individuals.
• Organizational skills with the ability to manage a caseload and maintain detailed records.
• Comfortable working both in the field and remotely, utilizing digital tools.

Benefits

• Competitive annual salary.
• Hybrid work model offering flexibility.
• Opportunities for professional development and training.
• Comprehensive medical aid and retirement fund benefits.
• A supportive team environment focused on making a positive community impact.