Community Store Shift Lead

Goodwill-Industries,-Ontario-Great-Lakes-1; London; On-site; CAD 41,000 - 43,000; Full time

Benefits offered by this job

Benefits (dental/health) available for

Registered Pension Plan

Employee discount at retail locations

Job summary

Goodwill Industries Ontario Great Lakes is hiring a Community Store Shift Supervisor to support the Store Manager in daily operations of the Donated Goods retail store. You’ll lead on-the-floor, coach the team, and assist with donations processing. This full-time role includes a 40-hour work week and competitive benefits.

Salary ranges from $41,000.00 to $43,000.00 annually, with opportunities for growth within a mission-driven, inclusive workplace dedicated to WORK.

Qualifications

• 1-2 years of experience supervising people and processes simultaneously.
• Valid driver’s license and vehicle insurance.
• Satisfactory criminal reference check - vulnerable persons check.
• Post-secondary education an asset.

Responsibilities

• Ensure 100% donor satisfaction and World Class customer service expectations are met.
• Models the Customer Care Cycle (I Care) consistently in all interactions and mentors their team.
• Monitor and manage the flow of donations and ensure standard procedures are followed by all team members.
• Assist the Manager in the day-to-day operations of the store and scheduling staff.
• Train, develop and supervise team members; monitor performance and provide coaching.
• Ensure safety standards are maintained and compliance with policies and procedures.

Skills

Leadership

Customer service

Team coaching

Communication

Flexibility

Health and safety

Education

Post-secondary education an asset

Job description

Goodwill Industries Ontario Great Lakes is hiring a Community Store Shift Supervisor to support the Store Manager in daily operations of the Donated Goods retail store. You’ll lead on-the-floor, coach the team, and assist with donations processing. This full-time role includes a 40-hour work week and competitive benefits.

Salary ranges from $41,000.00 to $43,000.00 annually, with opportunities for growth within a mission-driven, inclusive workplace dedicated to WORK.