Retail Sales Associate

Goodwill-Industries,-Ontario-Great-Lakes-1; Stratford; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Benefits (dental/health)

Registered Pension Plan

Employee discount

Job summary

Goodwill Industries Ontario Great Lakes is hiring a Retail Sales Associate in Stratford, Ontario. This is a customer-focused role supporting the donated goods retail operation and promoting environmental sustainability through reuse and recycling.

No prior experience required; we provide training and support. The team emphasizes inclusivity, environmental impact, and community-oriented work. Competitive benefits for eligible staff.

Qualifications

• No experience required; training provided.
• Enthusiastic attitude and willingness to learn.
• Flexibility to work days, evenings, weekends.

Responsibilities

• Provide world-class customer service on the sales floor.
• Assist cashier duties and process customer purchases at the register.
• Keep store organized, clean, safe, and well-stocked.

Skills

Customer service

Cashier duties

Teamwork

Communication

Tools

Cash register

Job description

Retail Sales Associate

Vacancy Status:

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

Retail Sales Associate is a customer service and sales role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Sales Associate, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods.

If you have a passion for thrifting, making a difference in your community, helping people and the environment - come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

During the recruitment process, accommodation is available upon request.

About Us

Goodwill, Ontario Great Lakes is a leading non‑profit organization committed to strengthening people and lives through the power of work. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission

To strengthen people and communities through the power of work.

Vision

Everyone working and thriving in inclusive, sustainable communities.

Values

• Mission-Driven Impact: Focusing on results that strengthen people and communities.
• Inclusion: Embracing diversity and creating spaces where everyone belongs
• Dignity: Treating every person with respect and humanity.
• Compassion: Leading with empathy, care and understanding.
• Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.
• Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill

We have an amazing team and workplace:

• Diverse, inclusive, and dynamic culture. Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work.
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

Competitive Compensation Package includes:

• Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.

Exciting career training and coaching:

• Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

• Individual personal and professional development support with Life Coach & Employee Assistance Program.
• Work-life balance with scheduling flexibility.

What You Will Do

• Provide world-class customer service by helping customers, answering questions, and sharing your passion of our mission on the sales floor.
• Support with cashier responsibilities at the cash register with customer purchases.
• Help to keep the store look clean, organized, safe and full of fresh store items.
• Follow Goodwill’s Policies and Health & Safety guidelines.
• Contribute to teamwork with added activities.
• Merchandising, learning how to organize and display items on sales floor.
• Ensure a constant flow of processed goods onto the sales floor. Place merchandise in the correct location according to department, category and sales floor layout

What We Are Looking For

• Enthusiastic attitude: excited to work with other people and teams.
• Flexibility: able to work at different times, including days, evenings, and weekends.
• Remember, no specific experience needed—we will help coach on these workplace skills:
  • Communication: clear and effective interacting with team members and customers to create a positive workplace.
  • Problem solving: finding solutions to problems, being accurate, and using simple math i.e. counting, adding and subtraction.

Grow Your Career in Similar Roles

• Keyholder
• Store Manager

Goodwill Industries OGL thanks all applicants in advance. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

APPLICATION DEADLINE: November 4, 2026