Community Services Assistant

CivicInfo BC; West Vancouver; On-site; CAD 37,000 - 53,000; Part time

Benefits offered by this job

14% in lieu of benefits

21 hours per week

Job summary

West Vancouver is seeking a Community Services Assistant to provide administrative support to the management team overseeing multiple community facilities. The role emphasizes excellent customer service, strong writing and organizational skills, and proficiency with MS Office and recreation software.

The position is temporary, part-time (0.6 FTE), 21 hours per week, with a rate of pay of 32.58 CAD per hour plus 14% in lieu of benefits.

Qualifications

• Experience in an office environment and ability to interact with the public and staff.
• Excellent written and oral communication skills, attention to detail and accuracy.
• Strong computer skills and proficiency with Microsoft Office including Word, Outlook, PowerPoint and Excel.
• Experience with recreation management software Active Net and/or SharePoint is an asset.

Responsibilities

• Provide front-desk administrative and clerical support to management (drafting correspondence, calendars, phones, inquiries).
• Coordinate meeting arrangements, prepare agendas, supporting materials, and minutes.
• Assist with report writing and other communications, ensuring accuracy.
• Handle room booking requests for staff and committees.
• Organize office supplies, mail, and equipment needs; support printer service calls.
• Assist with administrative projects as required and use Excel to track information.

Skills

Customer service

Writing

Attention to detail

Teamwork

Communication

Business English

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Excel

SharePoint

Active Net

Job description

(Department Secretary) Temporary, Part-Time 0.6 (approximately 12 months)

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities, and run the programs that enhance the well-being of our community.

The West Vancouver Community Services Department has an opening for a temporary part‑time Community Services Assistant to provide administrative support to the management team overseeing the operations of the West Vancouver Community Centre, Aquatic Centre, Seniors’ Activity Centre, Gleneagles Community Centre, Youth Services, Health and Fitness, and Access Services. This position is well suited to an individual seeking to build experience in municipal administration.

• providing front‑desk administrative and clerical support to the management team including drafting and processing correspondence, managing calendars, answering phones, responding to public enquiries, conducting basic research, creating agendas, updating statistics and performance measures, filing, organizing departmental records, and filling in reports and forms;
• providing administrative and clerical support to a variety of public‑facing working groups, boards, and committees including coordinating meeting arrangements, preparing agendas and supporting materials, and taking, editing, transcribing and distributing minutes;
• assisting with report writing and other communications, which requires very strong writing skills, attention to detail and a high level of accuracy;
• handling room booking requests for staff and committees;
• organizing office functions, including ordering office and kitchen supplies, distributing mail, coordinating printer service calls, and supporting basic office equipment needs;
• handling using Microsoft Excel to prepare, update, format and track information; and
• assisting with a variety of administrative projects and other duties as required.

The preferred candidate will possess: experience in an office environment, excellent customer service in order to effectively interact with the public and staff members; excellent written and communications skills with strong attention to detail; demonstrated conflict resolution skills; knowledge of business English, office practices and procedures; strong computer skills; strong proficiency with Microsoft Office, including Word, Outlook, PowerPoint, with strong Excel skills, and the ability to work effectively as part of a team. Experience with the recreation management software Active Net, SharePoint, or both would be considered an asset. The successful candidate will be organized, flexible, and motivated to support the Community Services team. The successful candidate is required to supply a criminal record check.

This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge and abilities, licenses and certificates required of candidates.

For details please refer to the Class Specification which is available for inspection in the Human Resources Department or on WestNet.

Position Status: WVMEA (Union) – Temporary, Part-Time 0.6

Hours of Work: 21 hours per week (hours and days of work may vary)

Rate of Pay: $32.58 per hour plus 14% in lieu of benefits (This position has a pay structure with five steps which increase based on hours worked.)

Closing Date: 11:59 p.m. on Thursday, November 12, 2026

2110-26-WVMEA-63

If you have any questions please contact us at [e-mail]